Ouch Too - a place for and about disabled people.

Forum => Welfare Rights => Topic started by: pjd on October 24, 2017, 08:28:38 PM

Title: First time esa form
Post by: pjd on October 24, 2017, 08:28:38 PM
Hi,  I've received my first esa form and am transferring from ib.   I've been trying to word things for the last week but am still struggling.   

Do people tend to fill the paper form in or do the online form?
Do people puts of information that does not all fit in the box or keep it short but detailed so it can fit in the box.?
Can the form be handed in to the place of postage as its not far from me or does it have to go through the postal system?
How best do people fill in the 'about illnesses' section.   Is it like a story or just a list of conditions/symptoms and diagnosis?

Sorry for the question but I'm stressing out big time and don't have much time left to fill it in.

Thanks.
Title: Re: First time esa form
Post by: KizzyKazaer on October 24, 2017, 09:32:36 PM
Personally, I have always preferred the paper version of the form..

If answers won't fit in the boxes, a firmly attached sheet does just as well, as does a "please see 'any other information' " at the form's end - this is also where you get to tell the DWP all those bits that don't seem to be covered by their pre-set questions!

Being in a position to hand-deliver the form is great, you're not compelled to use the Royal Snail, but do get a receipt from whoever you hand it in to..

As for 'about illnesses', the DWP want the diagnoses if you have them, but what they're more interested in is exactly how the effects of those illnesses impacts on your ability to work or take part in work-related activity.  Do have a browse through the various threads in this part of the board as you will find some useful ESA information from others who have been through the process - and received the award that they should  >thumbsup<
Title: Re: First time esa form
Post by: pjd on October 24, 2017, 09:53:24 PM
Ok thanks.  I was thinking that the answers put in the boxes for each question would cover how your illnesses affect you
Title: Re: First time esa form
Post by: NeuralgicNeurotic on October 25, 2017, 05:57:34 AM
Hi there pjd. This link offers some guidance on answering individual questions:

https://www.citizensadvice.org.uk/benefits/sick-or-disabled-people-and-carers/employment-and-support-allowance/help-with-your-esa-claim/fill-in-form/


Really it functions as a list of questions to ask yourself, so that you can describe the limits your condition(s) impose on your capability for work or work-related activity in the most accurate way.

If you run out of space on the form and have to use extra sheets, put your name, date of birth and National Insurance number at the top of each sheet, and as Kizzy said attach them firmly to the form.

And once you have the form filled in and delivered, don't forget to do something nice for yourself. It is a stressful thing to have to do, so don't be afraid to rest up or enjoy a treat.

 >hugs<
Title: Re: First time esa form
Post by: pjd on October 25, 2017, 10:14:10 AM
thanks.  il take a look.     I can put some rambling paragraphs together for the answers but i keep questioning myself over whether they have enough detail in them or if ive put too much  (tendency to waffle and ramble a lot, ha)

is something like this ok for the move seat, sit/stand question:-

I cannot sit at all without pain and discomfort and can usually sit upright for no more than 5-15 minutes due to burning pain /stiffness in my joints and my body feels weak and aches badly. The longer i remain seated the more intense it becomes no matter what position i am in, and i need assistance to get up. Lying flat for a while is the only thing that provides any relief.  When standing, i can only do so for no more than a few minutes, whether assisted or not, due to becoming very dizzy and nauseous and hot and i have to sit or lie down quickly or i will blackout.


thanks.  x
Title: Re: First time esa form
Post by: KizzyKazaer on October 25, 2017, 09:25:57 PM
That looks like an excellent piece of writing to me, pjd - if you're completing the other questions in the same vein, I don't think you have much to worry about!
Title: Re: First time esa form
Post by: NeuralgicNeurotic on October 25, 2017, 09:47:51 PM
No waffle or rambling to be seen in what you've written there at all pjd! It comes across as clear, relevant and detailed.  >thumbsup<
Title: Re: First time esa form
Post by: pjd on October 27, 2017, 05:31:50 PM
Hiya,   thanks.

 do I not have put about my family helping with things like getting off the toilet and bed and so on in it as well?
Title: Re: First time esa form
Post by: Monic1511 on October 27, 2017, 08:31:09 PM
Hiya,   thanks.

 do I not have put about my family helping with things like getting off the toilet and bed and so on in it as well?

Hi - you would word that as "I cannot get up from a seated position without assistance" - they wont ask about bed because you don't tend to work from bed, they want to know how your health affects every job under the sun.
 >dove<
Title: Re: First time esa form
Post by: Sunny Clouds on October 27, 2017, 10:59:01 PM
(Because if you can crawl as far as the front door and lift a finger and have some vague notion which planet you're on, you can obviously work even if you'd struggle to find anyone that would consider it profitable to employ you unless you were rather less disabled than their standards would imply.)

Title: Re: First time esa form
Post by: Sunny Clouds on October 28, 2017, 01:10:59 AM
In all seriousness, pjd, may I give you my bog-standard advice...

1. Check the legal criteria and don't just answer the questions the form asks, but answer the questions that it should have asked, even if that means adding some extra typed out pages (with your name, NI number, question no. etc. on them);

2. Never say anything that isn't completely true, but...

3. However distressing it is, don't make out things are better for you than they are.  We live in a society that expects people to downplay things, but this isn't the time for 'putting a face on it';

4. It's ok to say things more than once, e.g. say how your conditions affect you in a general bit at the beginning or attached, and then be specific in each section;

Incidentally, if you haven't asked for extra time, you may be able to get some.  I can't remember how it is for ESA but I got an extra 2 weeks for my PIP application just by asking.
Title: Re: First time esa form
Post by: pjd on October 28, 2017, 09:21:42 AM
Hiya,
I am going tl have to ask for an extension as i have only a week left to do the form and im still on the physical questions.  ( been bedbound the past week and too poorly ).  Im having a terrible time figuring out how to word things and have very bad memory problems.   

Do you get a confirmation letter from the DWP confirming that you have asked for an extension, as I worry that they will just stop my money if the form is not returned by the due date.

 Can my family phone up for me as i am very anxious on the phone?
Title: Re: First time esa form
Post by: pjd on October 28, 2017, 09:59:00 AM
How do you explain about manual dexterity question., the examples seem daft to me.   I am bedbound a lot of days and couldn't move even if I wanted to but when I can move I have difficulty holding/gripping things because my hands are stiff and sore all the time . i can use my hands but it makes the symptoms worse, and my arms get tired very quickly.  Do am I classed as being to be do them even if I can't sometime and when I can it's with pain and fatigue..   Do I say yes or no?
Title: Re: First time esa form
Post by: Sunny Clouds on October 28, 2017, 10:42:50 AM
I don't recall getting anything in writing saying I'd got extra time.  If you're concerned, could you have someone with you and put your phone on speakerphone when you ask for extra time?

If you're struggling on the phone, someone can do the talking for you, but you need to be there to authorise them to do so.  I don't know, but my gut feeling is that a DWP person with time targets to meet would probably rather speak to someone who can deal with them better than someone who's a bit of a wreck (which I can be, but differently because I'm longwinded and scatterbrained).

In all seriousness, is there anyone at all that could help you with the form, even if it's just someone that can sit with you and keep you calm and maybe suggest the odd word or two?
Title: Re: First time esa form
Post by: KizzyKazaer on October 28, 2017, 10:49:34 AM
You can get a 2-week extension no problem if you just phone up and ask - someone else can indeed speak for you, but you need to be with this person initially to confirm your security details to the DWP  (eg address, date of birth) and to confirm that you agree to this person making enquiries and requests on your behalf.   In other words, what Sunny Clouds said - she posted just as I was typing this!

Unfortunately the DWP don't send out letters just to verify an extension date!  Be sure to note this date when you have it, plus the date the request was made.  Whoever at the DWP grants it should be entering the new date immediately on the computer system (I had no problems asking for an extension on my PIP form - which was due back on a silly date like 23 December  >doh<)

As for the manual dexterity, you would say yes, you do have problems with this as you are unable to perform actions 'reliably and repeatedly' without suffering pain and fatigue.   Again, you seem to have explained it very well already so you can just write on the form what you've posted above about your difficulties in that direction...
Title: Re: First time esa form
Post by: pjd on October 28, 2017, 01:43:17 PM
Hi kittykazer and thanks all.

I know its weird when I am speaking just casual like then I can say things but when I start to do the form switches to something else and starts obsessing about the words and rethink it over and over again, and ends up like some passage from a dictionary.

On the manual dexity, do I have to explain my difficulties with each item, I.e. a pen, a coin, keyboard etc, and do I have to give examples of everyday difficulties because of my painful hands.?
Title: Re: First time esa form
Post by: pjd on October 28, 2017, 01:47:58 PM
Hi, on the mobility question, do I state the main conditions causing my mobility problems?

Sunnyclouds - what do you mean answers questions the form should ask?
Title: Re: First time esa form
Post by: Sunny Clouds on October 28, 2017, 02:04:26 PM
Ok, let me take an entirely fictitious (and silly) example to illustrate my point.

Let us suppose the law says that you can get a point if you have a mole on your nose.

Let us suppose that the form asks whether you have a blemish on your nose.

It may help your case to state specifically that you have a mole on your nose.


Others will be able to answer you better on things like manual dexterity, but as regards conditions, here's my gut feeling...

The people that are paid by the private contractors to assess how many points you should get and the people that are paid by the DWP to decide how many points you should get (each passing the buck to the other) may know little or nothing about your conditions.

Therefore if you have more than one condition, you might as well mention them all on the basis that if they don't know anything about one, they may know something about another.  But in all seriousness, treat them as knowing nothing.

Don't forget that we tend to become experts in our own conditions and tend to get used to talking with others that know about them either because they know us or because they have the same conditions or whatever.  A person reading your form may know next to nothing about something.

Again, taking a personal example.  I'm manic depressive (bipolar).   It's common for people to know that people with it have moods that go too high and too low, but not that some of us get both together (a mixed state) or go up and down within the day (ultradian cycling).  So I try to remember to mention it.

However, I don't usually mention to people that I have obsessive compulsive personality disorder (anankastic PD).  I don't hide it, it's just generally not relevant.  But it's not just relevant to a benefits application, it can help, because if someone doesn't understand why something's a problem with moods, they may understand better why it's a problem with obsessive compulsiveness, even though a lot of people don't understand the difference between OCD and OCPD.  In fact for me, the two are deeply entwined anyway.

So if you struggle to hold something or to move far for 3 different reasons, it may not be the most relevant that is most helpful to your case. 

Gosh, I wish I didn't have such a deeply-held sense that the whole system is bonkers and I'm trying to teach the basics of my conditions to every assessor and decision maker, where most of it should in any rational world come down to what my own health professionals say. 

Incidentally, you may prefer not to get as obsessive as me with these wretched forms.  My recent PIP application had approximately a hundred pages of extra information and evidence.  Others here may consider that possibly a bit OTT...   >blush<   :-(
Title: Re: First time esa form
Post by: pjd on October 28, 2017, 05:08:06 PM
Reaching question - is this hands to top of head or above the head, as I can reach my top with it tilted down a bit?
Title: Re: First time esa form
Post by: pjd on October 28, 2017, 06:56:12 PM
Hi again, sorry for all the questions but in the 'about illnesses' section of the form is it best to a letter style  or can you do a list of conditions and symptoms with date of diagnosed on it?
Title: Re: First time esa form
Post by: Monic1511 on October 28, 2017, 07:55:38 PM
Hi
the link I have sent you explains what they are looking for in each section and is a better guide as its been designed by welfare rights officers.

Your most recent question was about reaching, its asking can you brush your hair, put on your glasses and stack shelves.
They are asking about upper body problems, so can you pick up a hair dryer and dry your hair, no is probably the answer.  due to fatigue and pain in the joints in my arms, hands, neck and shoulders I struggle to raise either are above my head, I cant do this repeatedly, my grip is not reliable so I avoid picking up and trying to put things away in a cupboard, my family members have to help me style my hair.   so don't turn up at the medical with pink / purple hair in a fancy style with a flower in it or a hat on cos they will notice this and assume you did it yourself.

Title: Re: First time esa form
Post by: pjd on November 06, 2017, 12:57:22 PM
Hi,  i be been too I'll to complete the form in time and will have to ask for extra time.  Do my family phone today or nearer the return date time (10th).  Hope they allow it as the stress as made me so poorly.

X
Title: Re: First time esa form
Post by: pjd on November 06, 2017, 04:15:02 PM
My friend just enquired with the DWP about getting an extension but they said they don't do it.  He wasnt with me when he phoned so just made it a general enquiry about return dates for esa form.  They said it varies whether or not they will accept my reason for sending the form back late,  and didnt say if there is a cut off point i.e. a week or two or longer.

 I'm still unsure whether or not my money will stop if the form is not returned on the due date.   My stress levels have just rocketed. Have other people been in this situation.
Title: Re: First time esa form
Post by: Fiz on November 06, 2017, 04:16:19 PM
Edited as I was talking rubbish. Apologies pjd. Please try not to worry. The DWP may well excuse the form being a little late if you say how stressed and ill it's made you, and until you know otherwise try to assume that the DWP will be okay about it.
Title: Re: First time esa form
Post by: Fiz on November 06, 2017, 04:20:52 PM
My friend just enquired with the DWP about getting an extension but they said they don't do it.  He wasnt with me when he phoned so just made it a general enquiry about return dates for esa form.  They said it varies whether or not they will accept my reason for sending the form back late,  and didnt say if there is a cut off point i.e. a week or two or longer.

 I'm still unsure whether or not my money will stop if the form is not returned on the due date.   My stress levels have just rocketed. Have other people been in this situation.

Sorry, yes I was in PIP mode heavily affected by morphine. Yes it's 28 days for ESA. Just return it as soon as you can with a note with a reason it is late.
Title: Re: First time esa form
Post by: pjd on November 06, 2017, 05:19:16 PM
Thanks.   Has anyone sent their form back late and how late did you leave it?
Title: Re: First time esa form
Post by: Monic1511 on November 06, 2017, 09:18:10 PM
PJD
Please send the form back as soon as you can, late return of the form can cause problems and you have been making yourself worse by over  thinking each answer.   
The problems with late return of an ESA50 are that the DWP can close the claim because the claimant hasn't returned the form so must not want to claim ESA any more, once the claim is closed its hard to get it restarted as you need good grounds for the late return, yes you have been unwell and you can say that on the form.   Mail takes about 6 days to travel through the dwp mail system which is why they tend to act after a week.  if the form is due back on Friday then you must post it by Thursday and phone them on Thursday to tell them its been posted and that you put a first class stamp on it but are aware that the royal mail may not deliver it by Friday.  Ask the worker to put a note on your records saying that the form will be there by 13/11/17 a the latest.

Better that they have a half done form than no form at all in my view.
 >bighugs< >dove<
Monic
Title: Re: First time esa form
Post by: pjd on November 06, 2017, 09:45:07 PM
Hi Monica,  I only saw this reply after I'd pm you.  I know your right.  I've just got myself into a right state about it and I can't seem to bring myself back down and I'm worrying excessively.  I've never been this bad before.   I got the dates muddled again its the 13th due back so what's the latest I can send it?.    :)
Title: Re: First time esa form
Post by: Monic1511 on November 06, 2017, 09:50:06 PM
I'd post it Friday or Saturday with a 1st class stamp - its prepaid but only for second class and phone them on Monday to tell them when I posted it  >x-fingers<
Title: Re: First time esa form
Post by: pjd on November 08, 2017, 03:07:40 PM
Hi, is it safe and OK to drop an ESA form directly into the DWP offices directly even if its not signed for?   My friend went into the offices to check and they said they can accept it but don't have time to sign for them.  If I do this it gives me an 2 days day to sort the form. (Its due on Monday).

Has anyone else done this.
Title: Re: First time esa form
Post by: pjd on November 08, 2017, 04:31:47 PM
Sorry for all the questions but is the 'hospital, clinic,or special treatment like dialysis or rehabilitation treatment' on the esa form for normal hospital appointments or for something else?
Title: Re: First time esa form
Post by: Monic1511 on November 08, 2017, 07:54:52 PM
First I would not hand the form into the office as it wont be recorded as having arrived and may go missing between the front desk and the mail room, I would just put a first class stamp on it and put it in one of the main post boxes.

as for the question about treatment is where you would say if you were being admitted to hospital for treatment, were attending physio or counselling sessions, it snot really asking about appointments
Title: Re: First time esa form
Post by: neurochick on November 08, 2017, 08:27:42 PM
pod - if you are in doubt or are not sure about what the questions are asking or if you don't know how much information to put down, there is a simple way to deal with this. 

The rule of thumb to use is this:- put everything you can think of down in your answers - if you think it is relevant or useful or you think it might be relevant or useful or even if you aren't sure, then just put it on the form - more information is always better than less.  If you have put down information that isn't relevant in your answers, the DWP will ignore it.  If you have missed out information or not written something down because you weren't sure, then the DWP can't take it into account.

I agree with the advice already given - don't hand the form in to a DWP office especially if they will not give you a written receipt. If you can afford it, it is ALWAYS best to send it Recorded Delivery (or some other, similar 'signed for' delivery method, perhaps with a guaranteed delivery date and/or time of day) so that the letter can be tracked by you and has to be signed for when it is delivered.  That way you have proof of postage and proof of receipt by the DWP.  If they try to claim it wasn't received by them then you have evidence that it was - the onus is then all on them to prove that it wasn't. I always do this and never use the reply paid envelopes they send out (even though that is cheaper).     
Title: Re: First time esa form
Post by: pjd on November 08, 2017, 10:06:20 PM
OK thanks everyone,   can I get next day delivery if I post on Saturday, will it get there for Monday?   Also monic, I've had physio and counselling in then past but do they just want ones I am attending now only?

X
Title: Re: First time esa form
Post by: Monic1511 on November 08, 2017, 11:08:48 PM
Itís about now so the other stuff is history rather than current treatment
Title: Re: First time esa form
Post by: neurochick on November 08, 2017, 11:24:47 PM
Whether you can get 'next day' delivery so that it arrives on Monday will depend on where you are, the time you take it in on Saturday and the postal services available.  You will need to go into your local post office and check with them exactly what services are available.  Its best to go into the Post Office and explain what you are trying to achieve and they can advise you what the various options (and prices) are from your location.  The only way to be certain of an arrival date for anything you post is to pay extra for a tracked service offering a guaranteed delivery date and time.  Royal Mail don't guarantee that normal first class mail will be delivered the next working day and in many areas of the country its not even possible to get next day first class mail anyway.     

One thing to bear in mind is that if you don't use the reply-paid, second class envelope to send it back - i.e. the one that the DWP give you, you can't just use a normal, first class stamp.  You need to go into the Post Office and tell them that you want it to go first class.  Its unlikely to fall within the standard size/weight so they will weigh and measure your envelope and make sure it has the right value of stamps on it.  We can't advise you here on what postal options you have or when things might arrive but your local Post Office can.   
Title: Re: First time esa form
Post by: pjd on November 09, 2017, 02:24:24 PM
  I've been violently sick in past 24 hours and had bad migraine so the form won't be completed in time.   My dad has phoned the DWP and asked for extra time.  He spoke to a woman who said to fill in the late section on the form and not to worry.  She has also made a note on my file that it will be late.   Do you think this will be ok?
Title: Re: First time esa form
Post by: Sunny Clouds on November 09, 2017, 07:39:38 PM
Ok, let's turn this upside down. 

Let's briefly assume the worst, and look at what could happen.  Let's assume that you get the form in too late and they turn down your application.  Now bear with me as I do an either/or. 

Consider what will have happened.  Either they've accepted the form as an application and turned it down, or they haven't accepted it as an application.

If they haven't accepted it as an application, then you can start again because according to them, you hadn't applied.  It's  a faff and you may have a gap, but at least you've a second bite at the cherry.

If they've accepted it as an application but turned you down, then you can appeal, and when you sent the form in is neither here nor there.

They way to find out which they're arguing would be to bung in a request for a 'mandatory reconsideration' at which point they'd have to either say they were turning you down because you hadn't got enough points, or they'd have to say they hadn't turned you down because you hadn't sent the application in.  Either way, you can send in more info, either as part of your request for a reconsideration or, if they say there's nothing to reconsider, as part of a fresh application.

However, that's all in the future.  It's just addressing the 'what ifs' to try and reassure you.

People here and elsewhere have found that it is possible to get extra time.  My gut feeling is that the staff at the DWP are so swamped with work that every application they can delay makes life easier for them.  But I have no evidence for that, I just know they've been helpful to me.

I hope this helps.

 >x-fingers<
Title: Re: First time esa form
Post by: pjd on November 09, 2017, 08:19:45 PM
Hi, I get your point,  I'm transferring over from IB if that makes any difference I don't know.   My dad specifically asked if my file would be closed on Monday or not and was told no.  I don't understand how they can say that and then close my file,  it will only be a few days late at most so I guess I have to be hopeful that they will accept my reason for the slight delay.
Title: Re: First time esa form
Post by: Monic1511 on November 09, 2017, 08:51:43 PM
The will accept a few days late and since your dad has spoken to them they will know what is going on. Now please try and  >dontpanic< >dontpanic<  I'm starting to feel like a character from Dad's army  >lol<
 >bighugs<
Monic
Title: Re: First time esa form
Post by: pjd on November 09, 2017, 09:17:11 PM
Haha, captain mainwaring is it.    I was starting to panic again then when I thought they would close the file so thanks for reassuring me.  It will only be a few days late as I don't think I could cope dealing with it any longer anyway.   Bloody hell, if I'm this stressed over form, god knows what I'll be like if I fail it.

Someone has given me some cannabis oil to try (legal),  maybe I'll get high and finish the form that way (should be interesting reading then ha).   Anyone tried it for anxiety?     :-)

Title: Re: First time esa form
Post by: Sunny Clouds on November 10, 2017, 12:08:08 AM
Just remember that whilst we each feel it differently, every one of us here has experienced the stress of form-filling and trying to get the money and/or equipment and/or help and/or services we need and are entitled to.

So you're not alone as you go through this.  It's not fair that it's stressful, but it is stressful, and so it's normal to feel stressed.   

So calm down, apply, and get it....and then you can reassure me when I go into panic mode when I get my PIP decision... >run<
Title: Re: First time esa form
Post by: pjd on November 14, 2017, 10:27:08 AM
Hi everyone,  can anyone tell me if you have to give a telephone number on the ESA form.   I get extremely nervous when having to speak to people unexpectedly and especially the DWP,  but does it count against me if I don't give a home phone number.   Also I will be asking for a home visit so they will see I have a phone if I do get one.   Xx
Title: Re: First time esa form
Post by: Sunny Clouds on November 14, 2017, 03:56:52 PM
On forms, where it asks for a phone number, I often just write 'deaf' in the phone number box.  My instinct, therefore, would be for you to write something like 'unavailable' in the telephone number box.  That doesn't mean you don't have a telephone line to your house or that you never have a phone plugged in, merely that that option of contacting you isn't available at the time when you send the form in.

Maybe someone else here would know whether there would be any objection to that.
Title: Re: First time esa form
Post by: Monic1511 on November 14, 2017, 04:33:57 PM
I advise folk not to give a number cos too many folk just tell a caller that they are fine. You get a call from a withheld number and thereís this person asking for lots of details about what you wrote on the form.  Eh no, just leave it blank.  You only really need a number if your going to tribunals and the tribunal service need to cancel at short notice, thatís the only reason they call you but dwp phone to catch you out.
Title: Re: First time esa form
Post by: pjd on November 14, 2017, 05:49:39 PM
Thanks,,  that's what I was worried about.    it asks on the form for my carers telephone number as well.  They are my family at the same address, so can I leave that blank as well?   If I get a home visit my concern is that  the DWP will ask why I dont let my family answer the home phone instead of me.   X
Title: Re: First time esa form
Post by: Monic1511 on November 14, 2017, 10:02:17 PM
leave the phone numbers blank and you are jumping the gun a bit and trying to anticipate questions and they will not have even looked at the form yet.   Try and shelve this for a few weeks for your own sanity.
Title: Re: First time esa form
Post by: SteveX on November 15, 2017, 08:16:00 PM
I always leave the phone numbers blank, mainly because I know I could not deal with the stress of them phoning me out of the blue. 
Title: Re: First time esa form
Post by: pjd on November 21, 2017, 12:45:20 PM
Hi, I sent my form in 5 days late on saturday after asking for extra time but yesterday I received a letter sending me for a medical in 10 days time.  They won't have even read my form yet so why have they sent me for a medical. - is this normal?
Title: Re: First time esa form
Post by: Monic1511 on November 21, 2017, 03:36:13 PM
I️ suspect that since they knew the form was late that they scheduled the medical anyway. Sorry but you have to go to the medical unless your doctor will contact them again with an up to date letter saying why you cannot attend.
Title: Re: First time esa form
Post by: pjd on November 21, 2017, 03:38:04 PM
Hi Monic, so they don't have to read the ESA form first then.   Did sending the form in a bit late trigger the early medical - is it all my fault?
Title: Re: First time esa form
Post by: pjd on November 21, 2017, 03:40:42 PM
Hi, I sent the support letter from my gp requesting a home visit with the form - is that not valid any more?  x
Title: Re: First time esa form
Post by: Monic1511 on November 21, 2017, 05:07:23 PM
You can phone and ask these questions but itís the medical services people you need to call, as for the gp letter, if itís an identical letter to the last time or isnít dated in the last 6 weeks they might ignore it
Title: Re: First time esa form
Post by: pjd on November 21, 2017, 05:53:26 PM
Hi,  is medical services the one where I go for the medical assessment and what do I say to say?  My gp letter is dated around 15th October I think - so what should I do now?
Title: Re: First time esa form
Post by: Monic1511 on November 21, 2017, 10:30:22 PM
you phone medical services the place where you are to go for the medical and ask why they have ignored the gp letter requesting a home visit
Title: Re: First time esa form
Post by: pjd on November 21, 2017, 10:46:15 PM
Hiya monic,  they only received my ESA form and letter today but the medical assessment letter was sent on the 17th so they  wouldn't have the gp letter yet.   The DWP couldn't tell me anything about why it had the medical had been sent out before re eiving the form either.   Will the DWP now send my gp letter to the medical services before the medical date on the 10th?
Title: Re: First time esa form
Post by: neurochick on November 22, 2017, 12:16:28 AM
We can't really answer all the questions you are asking as we don't have any facts - we can only guess like you.  You, or someone who provides care for you, will need to investigate this with both the DWP and the Medical Services company that carries out the medical assessments.  These are 2 separate organisations. You need to contact the medical services company (rather than the DWP) and ask why your GP's request for a home assessment was ignored (as per Monic's advice).  If your GP's letter was submitted by you along with the completed ESA 50 form then it will all be with the medical services company as the form goes direct to them.

You need to explain that the letter inviting you to attend a medical was issued by them before you had even returned your completed ESA-50.  Ask them why this has happened.  They may or may not have an explanation. It may be a simple matter of a computerised list of letters being automatically generated and sent out on the assumption your form was in on time.

Regardless of any explanation, you are going to have to have a medical so you need to move on and explain that your GP has specifically requested that you have a medical done at home - tell them this GP letter was with your completed ESA-50 so they must have it. Ask them if they will now agree to provide that medical at your home and if not, ask why not.  In view of the very tight timescales, you may have to be prepared to go to the medical at the medical services company's office - I don't know why you and your GP think a home assessment is a better option for you but is it possible for you to go to the medical services company's office for the assessment if you need to? 

The risk is that with very tight timescales, all of this mis-communication and all of the confusion over your request for a home assessment, if you do not turn up on the allotted date at the office, they will cancel your claim. If you are absolutely certain that whoever is speaking to the medical services company and the DWP on your behalf is 100% sure that they are sorting things out with the right people and that your claim won't be cancelled if you don't turn up on the allotted date then it might be worth the risk of holding out for a home medical.  If you absolutely cannot under any circumstances go to the office for the medical then that should be clear from your GP's letter and it should be an easy matter for your caregivers to sort this with the medical services company.     
Title: Re: First time esa form
Post by: Monic1511 on November 22, 2017, 09:52:31 AM
Thanks Neurochick,
Great explanation
 >tah<
Monic
Title: Re: First time esa form
Post by: pjd on November 22, 2017, 10:06:34 AM
Thanks neurochick and Monic,    I asked for a home visit because I'm either housebound or bedbound.  Although I can get to the doctors appts I often have to cancel because I've took a turn for the worse so I thought it best to try for home visit.  If I can't get one then I will try to go to the medical anyway as I know I will have  to try.  My family spoke to the DWP but they didn't know anything really so I'll get them to ring the medical sevices to see what's happening instead.

Thanks.