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Cafe / Re: Word Association Game
« Last post by huhn on September 15, 2018, 12:35:37 PM »
break down
Cafe / Re: Word Association Game
« Last post by Sunshine Meadows on September 15, 2018, 09:41:48 AM »
Disability Talk / Re: First I've heard of this
« Last post by JLR2 on September 14, 2018, 09:51:59 PM »
Yet another wee thought, under the previous non videoed assessments it was down to the assessor to write his/her report and that would, in theory at least, be based on what s/he learnt in the course of the assessment. With a video recording of an assessment might there be a chance that rather than the assessment being based on the assessment assessor's opinion alone, it is put before other assessors, say 2 or 3 assessors, where they decide between them what they think should be the claimant's assessment outcome?  Just a thought.
Disability Talk / Re: First I've heard of this
« Last post by JLR2 on September 14, 2018, 09:40:22 PM »
Just found this little snippet,

''In order to protect claimants from security risks and potential loss of personal data, we only make e-mail available as a channel of application to disabled PIP claimants that are unable to use the telephone independently, or read our letters and for whom other alternative formats are unsuitable. Before a PIP claimant applies through e-mail, they are informed of the potential security risks.''

taken from, -

Say's to me the government are well aware of there being on-line security threats, so why then are they so insistent on claims being made on-line?

Monic, given evidence gathered during a WCA/PiP assessment can be used where a claimant is accused of benefit fraud I would think it right that a claimant has a copy of such recordings.
Disability Talk / Re: First I've heard of this
« Last post by Monic1511 on September 14, 2018, 09:36:28 PM »
A police station is an interview under caution so DWP are never going to accept the comparison with recording of a PIP or ESA assessment.  As for when it starts its likely to be when the assessor moves back in to the room and says to the person I will now turn on the recording.   In one way I don't see the point as the appeal tribunals will not sit and watch the assessment and then make a decision, nor will the decision maker watch the recording.
If you say the assessment being videoed is to prove accuracy I don't see it working, we all watch the same TV but come away with different impressions.  Yes you can say I never said that - prove I did but that just irritates the appeal panels - they want to know why you haven't complained about inaccuracy months earlier

The only time the video is likely to be seen will be in a complaints process or by the agencies training staff etc.

The Scottish government is getting control of PIP and wants local practitioners to do the medicals - fine if you have a good relationship with your GP but we have several who despise their clients - bi polar people parked on methadone with no access to mental health treatment or assessment.  GP's are overwhelmed with medical work never mind doing dwp assessments

signing off for the night  >zzz<
Disability Talk / Re: First I've heard of this
« Last post by JLR2 on September 14, 2018, 09:25:37 PM »
I've just copied over this,

''Ken Butler, welfare benefits adviser at Disability Rights UK, said the video recording announcement was “unexpected”.

He also had questions about how it would work.

He said: “It raises more questions than answers – will all parts of an examination be videoed? Will videoing be compulsory, or can a disabled person ask to opt-out? Will home visits be recorded? Will copies of videoed assessments be automatically given to claimants?

“Some disabled people may not be happy to be video recorded.”

He added: “It’s not clear why the option to audio record PIP assessments has not been introduced instead.

“This might be acceptable to more disabled people and be easier to introduce more quickly.

“For example, we were told by Capita when it took over the PIP contract that it had the immediate ability to audio record all its assessments, including home visits.” ''

Which tends to suggest, to me, that others are asking similar questions about when these recording begin and end.

Another point is,

''Slater said this week that the announcement on video-recording “appears to be good news and hopefully will solve the problem of inaccurate medical reports and bad decisions”.

But he said he had concerns about confidentiality, particularly around how the videos would be stored, who would be allowed to access them and what DWP would be able to use them for.

He said that current guidance states that assessors cannot use information in their report that has been told to them in confidence during a PIP assessment.

But the current consent form for audio recordings says that “DWP may request a copy of the recording at any time”, without the form saying who at DWP and for what purpose.'' Slater works with or for the DNS.

I can't help but feel every claimant should be entitled to leave any videoed assessment with a copy of the recording at the time of assessment and not told they might receive one in the post. Given this government's history and that of the private assessing companies involved I would not put it past them to doctor recordings.

Disability Talk / Re: First I've heard of this
« Last post by JLR2 on September 14, 2018, 09:15:59 PM »
One issue that's rattling around in my head is when someone is in a situation where they are being interviewed/facing questions in a Police station there are two copied made of the Police recording one of which is made available (least I think it is)  for any defence solicitor of the person being questioned so I wonder if someone being videoed will be given a copy of their PiP assessment video?

Another thought would be when the video recording begins?  I'm wondering will the PiP video recording begin from when the person to be assessed leaves their car in the assessment venue's car park or the waiting room or only from the moment they have arrived in the assessment room itself?  I'm wondering this as many of my pervious assessments have included assessors comments regarding how I made my way back to my car following my assessment.

Another wee sneaky thing about what I have learnt tonight is in regards to the 2 year extension to the Atos/Capita contract, that has hardly seen any mention in the media which given their records is rather odd.
Disability Talk / Re: First I've heard of this
« Last post by Monic1511 on September 14, 2018, 09:01:08 PM »
I hear lots of stuff but hadn't heard that PIP assessments were to be videoed automatically - popped over to rightsnet and this is the headline

Work and Pensions Committee welcomes government’s positive tone about improving the PIP and ESA assessment process
However, the pace of change in respect of the recommendations the government has accepted is ‘painfully slow’, says Committee chair

The Work and Pensions Committee has welcomed the government’s more positive tone for improving the personal independence payment (PIP) and employment and support allowance (ESA) assessment process.

In its second response to the Committee’s inquiry into PIP and ESA Assessments - in which the Committee found a ‘pervasive lack of trust’ has undermined the operation of PIP and ESA assessments - the government sets out progress it has made towards meeting the Committee’s recommendations since it made its first response in April 2018.

In relation to the Committee’s concerns about problems with mandatory reconsiderations and appeals, the government says that it has -
introduced a form (CRMR1), available for download from, for claimants who prefer to dispute a decision in writing;

introduced key 'must do' actions for case managers to ensure that they review evidence that was available at the initial decision stage as well as checking with the claimant as to whether further evidence has since become available;

introduced active case management with a view to ensuring that case managers get the 'right information at the right time' - to include contacting the claimant to explain what information is required to progress their case; and
carried out work to consider feedback about appeals gathered by DWP Presenting Officers, and is also running tests to explore different ways it can improve evidence gathering and the quality of decision making.

In addition, responding to the Committee’s concerns about the difficulty and distress that claimants can experience filling in PIP and ESA application forms, the government confirms its intention to commission external contractors to conduct independent research. It also sets out the steps it has taken to improve the ESA application process - by identifying claimants with alternative format needs at the point of claim and by producing an easy read version of the ESA40 welcome leaflet.

As regards the Committee’s call to address errors in assessment reports, the government says -
‘It should be noted that assessment reports are not, and can never be, verbatim records of what the claimant says during a consultation. Health professionals are not required to capture everything that is said during a consultation. Instead, they listen objectively and capture information that clearly explains the functional impact of the claimants reported conditions. However, all claimants should receive high quality, objective and accurate assessments and the Department strives to achieve this.’

Commenting on the government’s response, chair of the Committee Frank Field said -
‘There is a welcome change of tone in this response which seems to finally begin to acknowledge the deep distress and difficulty PIP and ESA claimants have experienced.

But that counts for little when it still refuses to engage with the huge problems in quality control - the reports riddled with errors and omissions, the huge numbers of overturned decisions, the outsourced contractors that rarely or never hit their targets - and when the pace of the change it is making is painfully slow.

Claiming a benefit to which you are legitimately entitled should never be a humiliating, distressing experience. Government must move now, faster, to make this right.’

For further details see Claiming benefits should never be a humiliating, distressing experience from

sorry was at appeals today and that leaves me brain dead for a while afterwards

Other headlines are
65 per cent of ESA ‘fit for work’ decisions overturned at appeal in quarter to March 2018
New DWP statistics also show that, in July 2018, only 22 per cent of decisions overturned at mandatory reconsideration stage


71 per cent of PIP and ESA appeals overturned in favour of claimants
New Ministry of Justice statistics also highlight that a general increase in the overturn rate of appeals has been driven by a six percentage point increase in successful PIP appeals
Cafe / Re: Word Association Game
« Last post by Monic1511 on September 14, 2018, 08:55:26 PM »
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