Author Topic: **** Website Maintenance****  (Read 6400 times)

oldtone27

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Re: **** Website Maintenance****
« Reply #30 on: September 05, 2012, 03:11:30 PM »
Personally I had no problem with the site being down. It is customary with many sites including banking ones.

One thing made me wonder was the apparent logon box. I found it would not accept my user name and password. Again not a problem but some people may get concerned as they may assume it was their own computer at fault. There was no message to say why the input was rejected.

Now I quite appreciate that it is extra effort to provide error handling and for maintenance it may well be unnecessary, but I think it better to simply close the site for the duration with an appropriate message rather than attempt something that does not work.

I can see that others may find the absence of the site more troubling but I think an explanation better than uncertain operation. No damage done as far as I am concerned, but perhaps something to consider when maintenance arises in future.

I would also like say thanks for such an excellent site and your efforts, not forgetting the moderators and specialist contributors.

SunshineMeadows

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Re: **** Website Maintenance****
« Reply #31 on: September 05, 2012, 03:36:14 PM »
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One thing made me wonder was the apparent logon box. I found it would not accept my user name and password. Again not a problem but some people may get concerned as they may assume it was their own computer at fault. There was no message to say why the input was rejected.

This is a good point, and the day before I realised I needed to add an appropriate message and did so on the back up test site in case anyone went there. On Monday morning when I tried to do the same thing here it did not work and I had to manually edit a notepad file with setting code in it to even get the site in maintenance mode. That issue was fixed during maintenance and therefore another time I should be able to add a message.

I am glad you brought this up because it means I have been able to give you more information. Seeing as the back up site is still online I think I will set aside some time to consolidate what I learned (by doing the maintenance).

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I would also like say thanks for such an excellent site and your efforts, not forgetting the moderators and specialist contributors.

 >biggrin< the serendipity that brought us all to this point is kind of  >cool<

 >bighugs<

edit > to add all.
« Last Edit: September 05, 2012, 05:55:58 PM by SunshineMeadows »

Prabhakari

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Re: **** Website Maintenance****
« Reply #32 on: September 05, 2012, 07:39:13 PM »
I think that this place is the most successful messageboard I have ever seen, even beating The Archers.
Bless 'em all, bless 'em all,
The long and the short and the tall.