Ouch Too - a place for and about disabled people.

Forum => Disability Talk => Topic started by: Sunny Clouds on March 12, 2018, 12:02:19 PM

Title: Harmless (?!) Brown Envelopes
Post by: Sunny Clouds on March 12, 2018, 12:02:19 PM
Dear DWP, a change in your current practices is long overdue.  When you send out letters saying "We're giving you a cold weather payment" or "This is next year's rate of PIP", please could you stamp "Don't panic - no forms to fill in!" on the outside of the envelope, particularly when you send out more than one such letter on the same day.

Failure to make this or similar changes could result in my experiencing (1) an increased risk of a heart attack or stroke;  (2) a need to make phone calls to a diminishing number of exhausted friends; (3) an urge to post loads more rubbish all over internet forums; (4) a gibbering breakdown involving my running round wailing unintelligibly.

>yikes<
Title: Re: Harmless (?!) Brown Envelopes
Post by: lankou on March 12, 2018, 12:36:55 PM
My preference would be:- This is not a threatening letter.
Title: Re: Harmless (?!) Brown Envelopes
Post by: Sunny Clouds on March 12, 2018, 01:14:04 PM
Your phrase is a definite improvement on my suggestion.

Will there be an increase in ESA this year or is it frozen?  As I type this, I feel hacked off that the government has succeeded in making people like me actually hope not to get an increase just so as not to get another letter.

 >angry<

An MP in parliament said recently that she'd been told by a claimant that being on benefits is like being in an abusive relationship with the DWP that you can't leave because you're financially dependent.  What a pity I can't get the DWP prosecuted for 'coercive control'.  We get told how many husbands control, abuse, and kill their wives each year, but it's as nothing to what the DWP does to people.
Title: Re: Harmless (?!) Brown Envelopes
Post by: lankou on March 12, 2018, 02:30:01 PM
https://www.gov.uk/government/uploads/system/uploads/attachment_data/file/662290/proposed-benefit-and-pension-rates-2018-to-2019.pdf

Title: Re: Harmless (?!) Brown Envelopes
Post by: Sunny Clouds on March 12, 2018, 03:16:39 PM
They're putting up the premiums on ESA.  What have they done to me that my heart sank at that? 

I typed something about this in Mustardland (Archers forum) and then deleted before I posted. I don't even feel confident that in a forum where most posters are pretty much ok, the few that are unpleasant won't find it an excuse to go on the attack.

This is what gives the lie to the endless government rhetoric about wanting to get sick & disabled people back into work.  If they did, they wouldn't destroy us and demonise us.

Thank heavens for places like Ouchtoo where I feel safe to post both serious and lighthearted posts about this sort of thing.  (But not to post my messages in brown envelopes lest they devastate you all.)
Title: Re: Harmless (?!) Brown Envelopes
Post by: Fiz on March 12, 2018, 03:47:35 PM
I received my increase in PIP allowance from April 9th letter today and even though it was obviously a single piece of paper it still terrified me. Perhaps the non threatening letters could arrive in a pale yellow envelope with a multicoloured rainbow across it. I'm fairly sure if all non threatening letters arrived that way we'd be okay.
Title: Re: Harmless (?!) Brown Envelopes
Post by: KizzyKazaer on March 12, 2018, 05:02:19 PM
Perhaps the non threatening letters could arrive in a pale yellow envelope with a multicoloured rainbow across it.

 >lol< nice idea, but as you can probably guess, the DWP don't 'pack' their own post.  It's all done by .. an outsourced private company (surprise, surprise)  Well, it was when I worked there, and the DWP were moving towards more centralised processes even then, as far back as 2005 (maybe earlier!)

For now, I'd settle for the letters just being accurate in their content:  had the Cold Weather Payment notification this morning, but - on the second page where qualifying criteria are listed, the one that actually applies to me just... isn't there  >doh<
Title: Re: Harmless (?!) Brown Envelopes
Post by: KizzyKazaer on March 12, 2018, 05:03:22 PM
...thread moved to Talk as it's a general observation on DWP practices rather than a specific personal query about a benefit  :-)
Title: Re: Harmless (?!) Brown Envelopes
Post by: SteveX on March 12, 2018, 08:14:50 PM
Dear DWP, a change in your current practices is long overdue.  When you send out letters saying "We're giving you a cold weather payment" or "This is next year's rate of PIP", please could you stamp "Don't panic - no forms to fill in!" on the outside of the envelope

YES! Please do this, it would save so much stress and anxiety.   (it's not going to happen folks, they don't care tbh)
Title: Re: Harmless (?!) Brown Envelopes
Post by: Sunny Clouds on March 12, 2018, 08:18:48 PM
Dear DWP

Further to my recent PIP application, I now realise I forgot to mention that I also need assistance with posting in the appropriate forum on message boards.  May I also have points for that?  I think it may come under the heading of needing help to engage socially.
Title: Re: Harmless (?!) Brown Envelopes
Post by: Monic1511 on March 12, 2018, 08:32:55 PM
Dear DWP

Further to my recent PIP application, I now realise I forgot to mention that I also need assistance with posting in the appropriate forum on message boards.  May I also have points for that?  I think it may come under the heading of needing help to engage socially.
  >lol< >lol< >lol< >lol< >hugs< If only
Title: Re: Harmless (?!) Brown Envelopes
Post by: KizzyKazaer on March 12, 2018, 09:20:26 PM
Sunny  >lol<  I can give you a few taps with the  >flyswatter< if it will strengthen your case for PIP  ;-)
Title: Re: Harmless (?!) Brown Envelopes
Post by: Sunny Clouds on March 12, 2018, 11:22:36 PM
 :-(
Title: Re: Harmless (?!) Brown Envelopes
Post by: Fiz on March 13, 2018, 06:35:57 AM
Dear DWP

Further to my recent PIP application, I now realise I forgot to mention that I also need assistance with posting in the appropriate forum on message boards.  May I also have points for that?  I think it may come under the heading of needing help to engage socially.


 >biggergrin<
Title: Re: Harmless (?!) Brown Envelopes
Post by: Dark_Divinity on March 13, 2018, 08:22:03 PM
Anyone else think it takes so long to travel through the postal system then through your front door?

Last time I checked my mail was this Saturday and I have only just received a DWP Letter about Weather Payments. The letter was dated 2 March.

Are the DWP forgetting to post stuff on time?

Are Royal Mail infested with goblins that like to temporarily hide the mail?

Someone playing silly buggers with my mail?

 >erm<
Title: Re: Harmless (?!) Brown Envelopes
Post by: Sunny Clouds on March 13, 2018, 08:40:51 PM
DWP mailing is outsourced.  It's ridiculous how long mail takes.
Title: Re: Harmless (?!) Brown Envelopes
Post by: Monic1511 on March 13, 2018, 10:12:16 PM
Mail is picked up from DWP (and council) offices by one company, they sort it into areas and deliver it to the Royal Mail who then deliver it as they do other mail, all post if meant to be second class post anyway so 3 - 6 days is typical.