Ouch Too - a place for and about disabled people.

Forum => How to use the Message Board => Topic started by: oldtone27 on November 06, 2011, 06:55:18 PM

Title: Queries and complaints about the new format (retitled)
Post by: oldtone27 on November 06, 2011, 06:55:18 PM
I thought we should have a thread were users could report problems or queries using the board.

First one.

The 'new' flag on topics does not seem to clear after a thread has been read, at least not immediately. This worked ok under Aimoo and I found it very useful to keep track of what I had read whilst going through a particular heading.
Title: Re: Reporting problems
Post by: KizzyKazaer on November 06, 2011, 07:10:45 PM
Good idea for a thread, OldTone - sorry I can't answer that particular query at the moment as I'm mainly getting conversant with the moderation software,  but I'm sure Sunshine will be along later  >thumbsup<
Title: Re: Reporting problems
Post by: OutofSpoons on November 06, 2011, 07:21:54 PM
Hi, could anyone tell me if there is a way for me to make the background of the message/post text column white rather than blue/grey? I'm having difficulty reading the text on this background colour as the colours are too close.

thanks OoS
Title: Re: Reporting problems
Post by: Sunshine Meadows on November 06, 2011, 07:46:20 PM
Oldtone,

Great idea for a thread.

Have you tried F5 to refresh the page as you are looking at it.
I have not noticed a slowness to the new tags coming up but everyones computer has different settings and a different connection speed. I have up to 50 mb broadband which we get mates rates because if where Mr Sunshine works.

Another really good option we have here are the two links under your name at the top left hand side. Give them a try and tell me if you find them helpful.

Outof Spoons,

I am using a pre existing template for this message board and the whole thing was installed on mass to the server. I will trry to find out about changing the background colour but it may be a while before I know how to do it.  :-(
Title: Re: Reporting problems
Post by: OutofSpoons on November 06, 2011, 10:06:12 PM
Thanks Sunshine  :-)
Title: Re: Reporting problems
Post by: Yvette on November 06, 2011, 10:43:30 PM
When registering, a tick box asked "Allow members to email".  Does that mean email to our private email address or send pm's to this site? Thanks.
Title: Re: Reporting problems
Post by: Sunshine Meadows on November 07, 2011, 12:33:02 PM
Yvette,

I checked this earlier today and when you send a PM to someone it is also sent to the persons private email account as a notification that you have a PM. The address shown on the email is not you personal address but righttofreedom@hotmail.com, so your privacy is kept intact.

I have another member account on here called Quietly Loud and I used that to look at your profile and I can not see you email address. I sent you a PM using the Quietly Loud account :-)
Title: Re: Reporting problems
Post by: oldtone27 on November 07, 2011, 12:40:52 PM
Forcing a refresh did clear the 'new' flag. Not quite as convenient but usable. Thanks.
Title: Re: Reporting problems
Post by: Sunshine Meadows on November 07, 2011, 12:56:23 PM
Oldtone,

Thanks for letting me know and there is a possibility it will improve when I upgrade the hosting package which I will be doing soon.
 :-)
Title: Re: Reporting problems
Post by: oldtone27 on November 08, 2011, 05:01:45 PM
Three comments.

1: First a solution to persistent New flag. I find that using the browser Back function (is I am accustomed to) does not clear the 'new' flag without a refresh but using the group link (e.g. >> Talk >>) in the paths at the top and bottom of the page does. I can learn to do that.

2: When using the 'Show unread posts since last visit' link, on choosing the topic to visit the group link appears but no path back to the unread list. This time I have to use back or select the 'unread' option from the top of the page which means scrolling up. Is there a way of dong this directly. The latest option is useful for a quick review.

This list is a bit slow too as I guess it has be compiled each time it is shown.

3: When using Quick reply I find that system seems to stall does not seem to post the reply and return topic being replied to. i either have pick the group link or use the browser Back.

The post is made just seem to stick. I don't think it should do this. does it happen to others. Using Vista & IE7.
Title: Re: Reporting problems
Post by: Sunshine Meadows on November 08, 2011, 06:07:00 PM
Three comments.

1: First a solution to persistent New flag. I find that using the browser Back function (is I am accustomed to) does not clear the 'new' flag without a refresh but using the group link (e.g. >> Talk >>) in the paths at the top and bottom of the page does. I can learn to do that.

When you click Back you must be literally going back to the page where there 'needed' to be a new flag. I makes me wonder if the address in the browser changes when you (go forward?) clicking on Talk

2: When using the 'Show unread posts since last visit' link, on choosing the topic to visit the group link appears but no path back to the unread list. This time I have to use back or select the 'unread' option from the top of the page which means scrolling up. Is there a way of dong this directly. The latest option is useful for a quick review.

My natural approach to this has been to either click back or click the link on the top left again. I dont know of another way to do this. It is just getting used to how things work. For example when I am browsing Amazon I tend to right click on open links in new tabs then navigate through the tabs at what I need NOT ;-)buy.

This list is a bit slow too as I guess it has be compiled each time it is shown. Yes :-)

3: When using Quick reply I find that system seems to stall does not seem to post the reply and return topic being replied to. i either have pick the group link or use the browser Back.

The post is made just seem to stick. I don't think it should do this. does it happen to others. Using Vista & IE7.

I need to know such things and if anyone else is getting stalling we need to work together to improve the situation. If it is possible it might help if you installed IE8 http://windows.microsoft.com/en-GB/internet-explorer/downloads/ie (http://windows.microsoft.com/en-GB/internet-explorer/downloads/ie)
Title: Re: Reporting problems
Post by: oldtone27 on November 08, 2011, 06:31:48 PM
Sunshine. I am reluctant to upgrade while my system is generally working as I have had problems with one of my banking services following such an upgrade. As I need the bank facility to be reliable I will only upgrade when essential.

I'll put up with the minor niggles.

I did omit a significant sentence in my last post, which was that the 'stalled' post did in fact get posted when the topic was reopened.

No problem using the full reply box.

Thanks.
Title: Re: Reporting problems
Post by: Sunshine Meadows on November 08, 2011, 06:48:27 PM
 >thumbsup<

I know what you mean about upgrading.
A few years ago I needed to put service pack 1 on this Vista machine and Mr Sunshine said the motherboard needed 'updating' so I left him to it. Unfortunately the motherboard update coincided with a motherboard melt down and I was most definatly not a happy bunny. I had not been backing up my files and was in a panic until the new mother board arrived. live and learnt and all that jazz.
 >whistle<
Title: Re: Reporting problems
Post by: DarthVector on November 09, 2011, 10:39:40 AM
3: When using Quick reply I find that system seems to stall does not seem to post the reply and return topic being replied to.

I'm not sure if this is what you're seeing, but it is closely related, so I'll post it here in case anyone needs it:

There is a profile option that you can set to change the way the board reacts to replies. By default, the software assumes that you're finished with the topic after you've replied, so it takes you back to the topic list without ever showing you the reply in the topic thread. If you're not used to that, it looks exactly as if your reply has vanished into the ether!

If you prefer to see your reply in place, so that you can check it's there and/or do a final proofread, you can get the board to show it to you.

To do that, go to the "Profile" menu near the top of the page and select "Forum Profile", then go to the "Modify Profile" menu a little further down. Select "Look and Layout", then check the box marked "Return to topics after posting by default." Finally, click "Change profile" to save the update.
Title: Re: Reporting problems
Post by: DarthVector on November 09, 2011, 10:44:14 AM
While I'm on the subject of replies, the Quick Reply box has a handy little feature for longer replies. You can dynamically resize it using the little triangle at the lower right corner of the text box, so you can see all of your reply at once, no matter how long it gets. I find it very helpful for proofreading several paragraphs at once.
Title: Re: Reporting problems
Post by: oldtone27 on November 09, 2011, 01:46:21 PM
Thanks for the comment DV, unfortunately it doesn't go back. It sticks so I have to force it back. Not a huge problem just a minor irritation.
Title: Re: Reporting problems
Post by: oldtone27 on November 10, 2011, 01:50:16 PM
I have been trying to attach an image to a post but I cannot find a way of loading it to the site.

I am sure you have covered in this in a previous post but cannot find it. Would it be possible to set up a 'How To' topic in the Learning zone in which all the various instructions you have given could be collected in one place?

Thanks
Title: Re: Reporting problems
Post by: Sunshine Meadows on November 10, 2011, 04:02:50 PM
We are going to put the tips and help posts into the Learning Zone- soon I hope but I am getting all the post structure set up for the archived threads at the moment.

Check out this link for how to add a picture ouchtoo.org/index.php?topic=20.0
Title: Re: Reporting problems
Post by: oldtone27 on November 10, 2011, 05:28:14 PM
Thanks for the link. I tried your instructions and found:

1: On browsing my photo file the attachment dialog still offered 'Post' or 'Preview' not 'Save' or 'Preview' as per your illustration.

2: On posting, where I had inserted image it simply had a cross, presumably because not file name appeared between the image on and off functions using the 'Image insert' button on the reply box.

3: No thumbnail appeared but a link to my picture was shown which did open the pic in Windows Photo Gallery viewer but not an IE browser window. So I wonder if other users can see the pic.
Title: Re: Reporting problems
Post by: DarthVector on November 10, 2011, 05:37:57 PM
If that's your Fly Agaric photo, I can see it fine (with Firefox 8 on Linux), and the expanding thumbnail works too. It's a good photo (:
Title: Re: Reporting problems
Post by: oldtone27 on November 10, 2011, 06:20:22 PM
Thanks DV. I find that the thumbnail now appears in my post but it did not immediately after I posted, hence my query. Curious.

I was also trying to insert the photo into my text (between paragraphs) but perhaps that is not possible.
Title: Re: Reporting problems
Post by: Sunshine on November 10, 2011, 07:50:52 PM
Oldtone,

The archiving I have been doing is slowing the server a bit because I keep rushing and the software is set up to stop people posting quickly. If a member is posting the way I have today it would usually be seen as spam, but I guess I have not been quite quick enough

sorry for slowing you picture attchment it should not happen one we have moved here.

I am thinking of making Sunday Transfer Day :-)
Title: Re: Reporting problems
Post by: DarthVector on November 11, 2011, 05:52:21 AM
I was also trying to insert the photo into my text (between paragraphs) but perhaps that is not possible.

As I understand it, you can only inline images which have a URL, not attachments. For example, I can inline the OuchToo logo like this:
(http://ouchtoo.org/badge.gif)

by writing this in my post:

[img]http://ouchtoo.org/badge.gif[/img]

but if I upload it as an attachment, it ends up parked at the end of my message (you should see an uploaded attachment of it below).
Title: Re: Reporting problems
Post by: oldtone27 on November 11, 2011, 11:22:42 AM
That's one facility which Aimoo did have to effectively upload an image to its site. Perhaps this board has something similar but has not been discovered or enabled yet?

I don't use any of the photo distribution sites on the net because I have no need to.
Title: Re: Reporting problems
Post by: Sunshine on November 11, 2011, 12:43:27 PM
Its all swings and roundabouts. On Aimoo you could post a picture to the middle of a thread, but the size of that picture was limited to something fairly small. I will look for a Gallery modification after this week end when the board is more up to date.

To clarify at the moment I can use my admin access to upload pictures to the server but that is via my Go Daddy account and what will come later will be something members can use. Something else to bear in mind is that if we are using something without the thumbnail option I will be forced to limit the picture size in the same way I did on Aimoo or we will be left in a situation where people with slower internet connections have to wait ages for the threads that have pictures in to load.

Swings and roundabouts.
Title: Re: Reporting problems
Post by: DarthVector on November 11, 2011, 01:09:12 PM
[basking in the glorious radiance of a Hero Member]
Title: Re: Reporting problems
Post by: Sunshine Meadows on November 11, 2011, 02:00:00 PM
Darth  >lol<  >biggrin< I wont be using two accounts perminantly but I kindof like the hero status Ouch Too Archived achieved doing what it was created for.
Title: Re: Reporting problems
Post by: stalwart on November 11, 2011, 03:56:27 PM
You all keep talking about "thumbnails" what and where are they, I can't see any.
ftp://
[/shadow][url=http://][img][/img][/url]

None of the above seem to work for me, they just come out like this.


Someone mentioned the "unread" link and they had to scroll up, if you press home it will go back to the top  (ta whoever told me that!)

Well something happened!

What I don't know.   

I was trying to post a pic but pressing "insert image" just puts (http://)
 I'll try again
Title: Re: Reporting problems
Post by: stalwart on November 11, 2011, 04:03:31 PM
Thats a self portrait of course!!!!
Title: Re: Reporting problems
Post by: DarthVector on November 11, 2011, 04:25:57 PM
If you press the "insert image" button, you get [img][/img]. You then have to paste the URL for the image in the middle, like this:

[img]http://ouchtoo.org/badge.gif[/img]

and you'll get the image after pressing "post" or "preview":
(http://ouchtoo.org/badge.gif)
Warning: if you use the "insert image" button, you have to keep an eye on the size of your image - if it's too big, it'll fall off the side of the thread. To keep it under control, use a "width" directive like this:

[img width=100]http://ouchtoo.org/badge.gif[/img]

and it'll resize:

(http://ouchtoo.org/badge.gif)

The width is specified in pixels; I recommend 300 pixels for any image wider than that, so that it will match the attachment thumbnails. You can then be sure that threads will render properly on as many screen sizes as possible. If the image is less than 300 pixels wide, you can leave the width directive out and you'll be fine.
Title: Re: Reporting problems
Post by: Sunshine Meadows on November 12, 2011, 02:03:34 PM
I just wanted to say sorry about this length of time this site was down today. I was doing something new and it took longer than I expected it would.

Today I was doing a back up to my computer and later I will be backing up to the Go Daddy server. Last time I backed up to the server the website was slow but remained up but dont worry if it is down for a bit.

I know this is all a bit irratating its just I want to make sure I have done what I can to have the message board backed up. Once we are up and running properly I plan to back up once a week and will try to make it a Monday morning thing.
 >thumbsup<
Title: Re: Reporting problems
Post by: oldtone27 on November 12, 2011, 02:11:55 PM
Another curious effect.

I use the group links (that's what I call them) at the top and foot of the posts which repeat the group titles to navigate quickly.

I notice that the link for 'Disability Q and A' also lists the moderators which does not appear with the others.

The problem with that is I have on a couple of occasion clicked on KizzyKaser by mistake and found myself viewing her profile.

Honestly I'm not stalking you Kizzy!
Title: Re: Reporting problems
Post by: Sunshine Meadows on November 12, 2011, 02:26:33 PM
Oldtone,

Thank you for the heads up I sorted it  >thankyou<
Title: Re: Reporting problems
Post by: Sunshine Meadows on November 13, 2011, 10:43:38 AM
Oldtone,

Earlier in the thread we we talking about you using IE7 to view this forum and you didi not want to change it to IE 8 because you had banking details you worried you could lose. I realised on work around would be for you to install Firefox and use that to browse here.

eg http://www.mozilla.org/en-US/firefox/new/. (http://www.mozilla.org/en-US/firefox/new/.)

I will still be looking to improve the functionality of this site and add how to posts, but in the meanwhile Firefox is worth thinking about.
Title: Re: Reporting problems
Post by: DarthVector on November 13, 2011, 11:35:55 AM
That's a good point, actually - you can keep Internet Explorer as your default browser, but have a copy of Firefox installed for anything IE can't handle.
Title: Re: Reporting problems
Post by: oldtone27 on November 13, 2011, 11:47:10 AM
Sunshine, thanks for your comments.

The bank in question, which I use for some accounts, unhelpfully advised some time ago that they had no plans to make their service compatible with browsers other than IE and I found it did not work fully with Firefox or Chrome. It does have cross bank account features I have not found with other services.

It is supposed to be compatible with IE8 and was being tested with IE9 but I had all sorts of problems upgrading to IE8 and even more downgrading to IE7 when I found it did not work on my system satisfactorily. I am now being reminded by Microsoft to upgrade to IE9 and would if I was confident it would work or I could revert to IE 7 with no problem.

My experience with Microsoft products is that they think they know best and are not keen on letting users choose what best suits them.

I really don't want the aggro of switching browsers to suit particular sites.
Title: Re: Reporting problems
Post by: Sunshine Meadows on November 13, 2011, 12:21:43 PM
Darth,

:-) I regularily use both IE8 and Firefox at the same time because I multitask. The browsers are shown at the bottom of the screen and when I click on say IE8 I have tabs loaded at the top, and the same for Firefox. I am using IE8 for OuchToo.org pages and Firefox for Aimoo pages, it is making the back and forth copy and pasting dates titles and content much easier while moving stuff over from Aimoo

IE8 -- Firefox -- Microsoft Word -- Window Media Player

all to the right of the Start button ~big grin~

oldtone,

I am so used to surfing the way I do that using two browsers works for me, but I can see why it could be a hassle for you. Its like if I had to just use IE8 it would feel weird. If I can help you further just ask
~smile~
Title: Re: Reporting problems
Post by: KizzyKazaer on November 13, 2011, 12:57:05 PM
Honestly I'm not stalking you Kizzy!

 >lol<  I don't think there's anything THAT exciting on my profile  >biggrin<
Title: Re: Reporting problems
Post by: oldtone27 on November 14, 2011, 10:01:02 AM
Another little query.

I opened the Talk>>Welcome Aboard thread and intending to look for the latest posts and I was offered pages 123...5. Fine.

I went to page 5 but was not sure if there wasn't anything on page 4 I hadn't read so tried to go back one page. Still showed 123...5.

I picked Previous but that took me to the previous thread.

So I picked Next and the Welcome Aboard thread then offered 1...345.

At least I could get to page 4 but why is there no paging button or have I missed it.

Aimoo is better in this respect as it shows the three first and three last pages in a long thread.
Title: Re: Reporting problems
Post by: Hurtyback on November 14, 2011, 10:26:01 AM
Many sites have a 'go to fist unread message' facility. That was not available on Aimoo and, disappointingly,  it seems that this is the case here too  :-(
Title: Re: Reporting problems
Post by: DarthVector on November 14, 2011, 11:00:27 AM
Page number display settings help (http://wiki.simplemachines.org/smf/Features_and_Options#Layout) for administrators; one might experiment with the "Limit number of displayed page links" option, although the examples don't carry any implication that you can change which pages in the sequence get displayed, so don't get your hopes up.

Ideally, I'd want to see the first and last three pages in a thread, too, not to mention the first page with an unread message on it, and the pages either side of the page I'm on (yes, I'm a geek (: and yes, that is up to ten pages).

I'd also turn off the "Enable 'Today' feature", but that's purely my personal preference - I find it more readable to see every message with its timestamp displayed in exactly the same way, because then I can choose the date and time format in my profile settings.

I have better news with the "Go to first unread message" feature, though - if you click on the little orange "new" icon (it looks like this: (http://ouchtoo.org/Themes/default/images/english/new.gif)) next to the title of a thread which has been updated, it'll take you to the first message you haven't read yet, as long as you're logged in.
Title: Re: Reporting problems
Post by: Sunshine Meadows on November 14, 2011, 11:13:20 AM
Thank you Darth, for answering Oldtone's question, so there is a solution which shows the replies he has not read he just click on the orange new icon.

Hurtyback,

If you look at the top left hand side there are two options:

Show unread posts since last visit
Show new replies to your posts

That are similar to go to the first unread message facility :-)
Title: Re: Reporting problems
Post by: Sunshine Meadows on November 14, 2011, 11:24:24 AM
Oldtone,

I have reviewed this thread and realise that the title needs changing, after all it is not being used to report problems so much as posting queries and complaints about the way the new site works. I dont mind people pointing out what they see as faults and asking for help in how to do something but the way this thread is going is hurting my feelings (yes I have them too) in the way even with all the benefits of the new format ' it is still not good enough :-(

Everyone,

I dont expect you all to be doing a ~happy dance~ about learning to navigate the workings of this new format and I do know a lot of you are pleased with the benefits of the move. It is just the past week has been hard work and I would appreciate a few days of positive thinking.

This thread is going to be retitled 'queries and complaints about the new format.'
Title: Re: Reporting problems
Post by: DarthVector on November 14, 2011, 11:40:06 AM
By the way, if the "new" icons on all the archive threads are annoying you, you can nuke the lot by going to the forum's front page and clicking on "MARK ALL MESSAGES AS READ" towards the lower right of the page. Make sure you've read any new messages on threads that interest you first, though, because hitting that button removes every "new" icon across the entire forum. After that, the "new" icons will slowly come back - but only on active threads - as people continue to post and the moderators continue to archive material from Aimoo OuchToo.

EDIT: It turns out that there are several options for marking things as read or unread, depending on where you are in the forum. Here's a list of what I've found so far:

1. On the front page of the forum, there's a "MARK ALL MESSAGES AS READ" link towards the lower right of the page. It marks everything in the entire forum as read, so use it with caution.

2. In the different topic areas, such as "Talk" or "Cafe", there are "MARK READ" links near the "NEW TOPIC" ones. These mark everything in that area as read, but leave the rest of the forum alone.

3. In any given thread, you'll find "MARK UNREAD" links near the "REPLY" links. These mark the current thread as unread, which restores the "new" icon for that thread. Note that this also sends you back to the thread list, so don't be surprised when that happens.

Option 3 can be handy if you find an interesting new post in a thread, but you haven't got time to read it right now, so you want a reminder to come back to it later.
Title: Re: Queries and complaints about the new format (retitled)
Post by: Mistynow on November 14, 2011, 11:55:41 AM
Not a complaint Sunshine, most likely me using computer incorrectly but when I click on the pdf's they won't open for me using FF, Adobe is the latest version,  >blush< please help  >yikes<
Title: Re: Queries and complaints about the new format (retitled)
Post by: DarthVector on November 14, 2011, 12:13:56 PM
FORUM HELP

If no-one is around to help you with a query or a problem, there is a "Help (http://ouchtoo.org/index.php?action=help)" link towards the upper left of every page. That will take you to a set of help pages supplied by the people who developed the forum software.
Title: Re: Queries and complaints about the new format (retitled)
Post by: DarthVector on November 14, 2011, 12:24:25 PM
Not a complaint Sunshine, most likely me using computer incorrectly but when I click on the pdf's they won't open for me using FF, Adobe is the latest version,  >blush< please help  >yikes<

- What version of Firefox are you using?

- Are you getting a dialog box asking you if you want to save the file?

- If not, what actually happens when you click on the link to the PDF?

P.S. I just found the Quote button, and it actually uses a format I can pick out (unlike Aimoo). Thank heavens for that (:
Title: Re: Queries and complaints about the new format (retitled)
Post by: Sunshine on November 14, 2011, 12:28:38 PM
Darth,

Thank you for explaining that it is good that people will no how to ' Mark all messages read' especially given how much has been brought over ftom old Ouch Too.

If you have the time and inclination could you start a new topic Darth's Tips and Tricks, and add some of the tips and tricks you already gave and also new ones as you think of them? ~thumbs up~


Mistynow,

Thank you for letting me know you have a problem getting the pdfs open.  >doh< I just checked and it is not working for me on Firefox either. I am going to have to work on figuring this out. It is not the best solution but when this site is viewed using Interent Explorer the pdfs work so maybe using Internet Explorer could be a stop gap until the situation is resolved. Sorry that I did not notice this myself sooner. >blush<
Title: Re: Queries and complaints about the new format (retitled)
Post by: Sunshine on November 14, 2011, 12:32:13 PM
Mistynow,

I asked Mr Sunshine and he has a work around brb with screen shots
 >star<
Title: Re: Queries and complaints about the new format (retitled)
Post by: oldtone27 on November 14, 2011, 12:36:46 PM
Sunshine, I think you said that you worked in IT yourself, so I am sure you know that however carefully things are tested you can always rely on a customer/user to find that bug! >dontpanic<
Title: Re: Queries and complaints about the new format (retitled)
Post by: Sunshine on November 14, 2011, 12:50:10 PM
Oldtone,

Yes I worked in IT support for 5 years but I have never put a website until I started www.ouchtoo.org (http://www.ouchtoo.org)  >biggrin<, it does not mean I cant do it but it does mean I want to get the main things done before the niggles.

Maybe I did not mention it in a thread here but when I originally let people on Aimoo Ouch know that this new message board exists we were going to have about 20 people join and throughly test everything (as far as we could). I do love that so many people ended up joining and we moved quickly, it means people saw how nice it would to be here.
:-)
Title: Re: Queries and complaints about the new format (retitled)
Post by: Sunshine on November 14, 2011, 12:53:41 PM
Mistynow and other Firefox users please check out the screen shots in this and the next post and let me know whether they worked okay for you.

Click on the thumbnails to get a bigger view.
:-)
Title: Re: Queries and complaints about the new format (retitled)
Post by: Sunshine on November 14, 2011, 01:00:47 PM
Darth,

If you have Firefox can you check that this fixed works and if you have another easier fix please post it.
~thank you.
Title: Re: Queries and complaints about the new format (retitled)
Post by: Mistynow on November 14, 2011, 01:12:53 PM
Thank you all, this is hilarious, my Firefox is the latest update as is Adobe, I run Secunia to ensure everything is correctly patched etc, now when I click on a link it is saying open with Internet Explorer as the 'default', at least that works but don't know how its happened!!!

I am not the greatest with computers  >blush< Thanks again
Title: Re: Queries and complaints about the new format (retitled)
Post by: Sunshine on November 14, 2011, 01:38:35 PM
MistyNow,

Everyone's computer is set up slightlu differently, people use different programs in different ways eg I have never even heard of Secunia :-)

I am correct in thinking you are now able to view the pdfs and they are opening in Internet Explorer?
:-)
Title: Re: Queries and complaints about the new format (retitled)
Post by: DarthVector on November 14, 2011, 01:43:37 PM
OK, two questions for SunshineMeadows:

- What version of Firefox were you using when you made your screenshots?

- Can you try opening the Excel spreadsheet I attached to this thread (http://ouchtoo.org/index.php?topic=45.0) and tell me what happens, please?

I use Firefox 8.0, but on Linux, so I don't see the same dialog boxes as you do. I'm investigating an alternative approach.
Title: Re: Queries and complaints about the new format (retitled)
Post by: Mistynow on November 14, 2011, 01:51:58 PM
MistyNow,

Everyone's computer is set up slightlu differently, people use different programs in different ways eg I have never even heard of Secunia :-)

I am correct in thinking you are now able to view the pdfs and they are opening in Internet Explorer?
:-)

Yes, I am reading the forum using FF, but somehow it defaults to IE when click on your PDF link, I can work with that no problem just curious to how its happened. >biggrin<
Title: Re: Queries and complaints about the new format (retitled)
Post by: DarthVector on November 14, 2011, 02:37:16 PM
Drat - my alternative (hacking a Firefox extension) sort of worked, but it was too clunky for general use. I'd actually rather just save the PDF and open it manually in Acrobat Reader, it was that bad. Oh, well.

Incidentally, I know why the problem happens, and why it's only visible in Firefox. I'll spare you the technical explanation, but it's not something SunshineMeadows can fix in her role as the forum administrator.
Title: Re: Queries and complaints about the new format (retitled)
Post by: Offworld on November 14, 2011, 03:21:42 PM
Very unimportant observation : if I open (both with Firefox) a page in the Aimoo forum that's got my avatar on it, and alongside it the same page in this forum, the image as shown on here has slightly more colour saturation.   :-)
Title: Re: Queries and complaints about the new format (retitled)
Post by: Sofie on November 14, 2011, 03:23:42 PM
MistyNow,

Everyone's computer is set up slightlu differently, people use different programs in different ways eg I have never even heard of Secunia :-)

I am correct in thinking you are now able to view the pdfs and they are opening in Internet Explorer?
:-)

Yes, I am reading the forum using FF, but somehow it defaults to IE when click on your PDF link, I can work with that no problem just curious to how its happened. >biggrin<

I think there's a setting (I am not sure where this would be, I'm afraid) whereby you choose to open certain files using a selected program.
Title: Re: Queries and complaints about the new format (retitled)
Post by: Sunshine on November 14, 2011, 03:49:30 PM
Re reply 55

Darth,

Thank you for working on this issue some more.
I have both Internet Explorer and Firefox open.
I went to the xls file in the link you post and in IE it opens properly in the same way the pdfs did, but in Firefox it comes up with the same box as in the first screenshot. I then went through the method on the screenshots and got a error- see screen shot.
I am glad we have a work around for the pdfs on Firefox and equally glad you are able to tell me there is nothing more i can do because for me to keep trying and getting nowhere would have been ~boggling~

Btw I am using Firefox 8.0 with Windows Vista, I also have a laptop with Windows 7 which is charging at the moment and in a land far away called downstairs, but I will check what that does later.
Title: Re: Queries and complaints about the new format (retitled)
Post by: Sunshine on November 14, 2011, 03:59:07 PM
Mistynow,

Hmm computers can seem like such secretive creatures especially when they do something good at it is like it happen automatically. if one of us figures it out we will post the solution.


Offworld,

Good to know.
~smiles~ that is probably because when I was sorting out Pink's avatar it was not looking good at the default setting so I increased the settings or it might just be that the Go Daddy server we are using is set up to show images more as they actuall are.
Title: Re: Queries and complaints about the new format (retitled)
Post by: DarthVector on November 14, 2011, 04:29:54 PM
[in reply to SunshineMeadows, message #60]

Thank you for working on this issue some more.

No problem. I was afraid that trying to use the workaround for more than one file type might throw up errors, which is why I was hoping to find a more general solution. Unfortunately, I've exhausted all the options I can think of, so I've pretty much given up on it for now. If I happen to come across a solution in future, I'll let you know.

On a related note, I can now tell you that hand-editing Firefox configuration files to see what happens is not a good idea. Don't do this at home, kids, I'm a trained professional (:
Title: Re: Queries and complaints about the new format (retitled)
Post by: Sunshine Meadows on November 14, 2011, 05:37:05 PM
Darth

I can now tell you that hand-editing Firefox configuration files to see what happens is not a good idea. Don't do this at home, kids, I'm a trained professional (:

I agree all those 0101010101011010 way to scary.

(btw I know its not all noughts and ones but to me it feels like it)

~grins~
Title: Re: Reporting problems
Post by: sherbs on November 14, 2011, 07:30:13 PM
Oldtone,

I have reviewed this thread and realise that the title needs changing, after all it is not being used to report problems so much as posting queries and complaints about the way the new site works. I dont mind people pointing out what they see as faults and asking for help in how to do something but the way this thread is going is hurting my feelings (yes I have them too) in the way even with all the benefits of the new format ' it is still not good enough :-(

Everyone,

I dont expect you all to be doing a ~happy dance~ about learning to navigate the workings of this new format and I do know a lot of you are pleased with the benefits of the move. It is just the past week has been hard work and I would appreciate a few days of positive thinking.

This thread is going to be retitled 'queries and complaints about the new format.'

Sunshine

Please dont put yourself down, you are doing a marvelous job.  You should give yourself a pat on the back for the extreme hard work you have put in over the past week or so.

Thank-you for the new site, very much appreciated, pour yourself a Vodka, Soda and Lime, with ice and a slice!!!

xxx
Title: Re: Queries and complaints about the new format (retitled)
Post by: Sunshine Meadows on November 14, 2011, 07:42:14 PM
sherbs,

thank you and  >bubbly< I do feel a little drunk right now. If tiredness came in a bottle mine would be 80% proof lol I cant drink because it makes me fall over and fuzzy headed so not sure % proof is the correct lingo. heck I get fuzzy headed and fall over anyway......

I better go rest before I start hugging everyone and singing  >lol<
night night
 >zzz<

Title: Re: Queries and complaints about the new format (retitled)
Post by: sherbs on November 14, 2011, 07:53:07 PM

Oh Sunshine you are so funny, that post make me laugh, tee hee

Take care and nighty night x
Title: Re: Queries and complaints about the new format (retitled)
Post by: Hurtyback on November 14, 2011, 08:39:17 PM
Yes, that comment made me  >biggrin< too.
Title: Re: Queries and complaints about the new format (retitled)
Post by: oldtone27 on November 15, 2011, 10:40:54 AM
Sunshine, I missed your reply #42 otherwise I would have responded sooner.

I hope you did not think that my starting this thread was in anyway critical of your great efforts to get this board running. That was certainly not my intention and I apologise for any misunderstanding.

I gave it that title as it was short and to the point. I appreciate that anything to do with computer programming and operation is fraught with unexpected traps which emerge in use. My intention was to provide one location for people to post their difficulties/queries so that they were easier to find and not scattered throughout other posts.

Again most of my queries have been nitpicks so I can see they might have been irritating whilst you were trying to achieve the 'bigger picture' my only defence being that it is usually easier to fix these things at the start than later on.

Anyway my apologies again and you really have done a great job along with Kizzy and Hossy in getting this board up and running. >hugs< >thumbsup< >rose< >bubbly<
Title: Re: Queries and complaints about the new format (retitled)
Post by: Sunshine Meadows on November 15, 2011, 11:25:41 AM
Sherbs and Hurtyback,

:-)  as I was nodding off to sleep I realised I was 'trunk'. I doubt the word will catch on but it made me chuckle.

oldtone,

Apology accepted. I knew it was not something you did on purpose  >hugs<

I am taking it easy for a few days and then will be looking more at off bits and pieces. :-)
Title: Re: Queries and complaints about the new format (retitled)
Post by: auntieCtheM on November 15, 2011, 10:21:47 PM
Just above the reply box there is an 'm' that keeps going round and round.  I am finding the continuous movement very annoying.  Is there a way of switching it off please.

(and then there is the welcome sign that will be the next thing to irritate me!!)
Title: Re: Queries and complaints about the new format (retitled)
Post by: Sunshine Meadows on November 15, 2011, 11:14:54 PM
Auntie,

I moved the welcome sign to the [ more ] section, but I can't do anything about the M right now, if I do discover a way of removing it because we dont need a rolling text tool.

Did you notice the Quick Reply option at the bottom of each thread? Click the + and youuu can reply without having to look at the editor toobar.
Title: Re: Queries and complaints about the new format (retitled)
Post by: auntieCtheM on November 16, 2011, 02:01:10 AM
Oh yes, now I have found the quick repy button.  thanks.
Title: Re: Queries and complaints about the new format (retitled)
Post by: auntieCtheM on November 16, 2011, 02:04:52 AM
I do not wish to be annoying to you sunshine, but is it possible to remove the motto about 7 and 8 from the line where you go to navigate to another bit of the site.  I have to read everything, I cannot help it, and I am reading over and over again the bit about 7 and 8.  (It was a good motto when I only had to read it once in a while.)  On the old site it just said ouch - talk, or whatever when you wanted to click.

All these extraenous items make me switch away from the site and go to somewhere less 'busy'.  thank you so much.
Title: Re: Queries and complaints about the new format (retitled)
Post by: Sunshine Meadows on November 16, 2011, 09:47:24 AM
  Do you mean this line of text that appears at the top and bottom of the thread listings?

  ... fall down 7 times get up 8 »Ouch Too - a place for and about disabled people. »Talk

It is there as part of the name of the forum and is a clickable link that takes the reader to a listing that will include 'read only' boards.

I looked at Ouch Too on Aimoo and there was allsorts of extraneous stuff on there too eg search tags, and profile information. I dont want to offend you but I would appreciate it if you give the new format a few weeks to see if you can get used to it. I certainly don't want you to leave, but nor do I want to make a structural change - which may or may not be possible.


Title: Re: Queries and complaints about the new format (retitled)
Post by: Offworld on November 16, 2011, 12:04:00 PM
Was something to do with page layout altered midway through yesterday evening?
Title: Re: Queries and complaints about the new format (retitled)
Post by: Sunshine on November 16, 2011, 12:22:53 PM
Offworld,

What happened?
Title: Re: Queries and complaints about the new format (retitled)
Post by: Offworld on November 16, 2011, 12:49:56 PM
On this desktop computer -- the OS of which is Windows XP -- I've been using an elderly version of Firefox (3.6, actually**) for browsing forums. The forum displayed perfectly till sometime around 9pm (?), and then on refresh-page suddenly changed to the entire framework having disappeared.
But there's no problem in any other browsers I've since tried, whether old or latest.

** less fuss than the current one.
On Windows-7 using laptop, I've set Opera to be the default browser since it can be configured more than Firefox to avoid the contemporary look presumably designed to match and suit internet-going phones, tablets and whatever.
Title: Re: Queries and complaints about the new format (retitled)
Post by: oldtone27 on November 16, 2011, 01:46:12 PM
I was in town today (cue Knightbridge March, ok I know it was  In town Tonight) and notice the Xmas decs going up. Got me thinking, should we have some Xmas smileys. Used to have some on the old BBC Ouch site, with some other winter themed ones.

I know you are busy Sunshine, but just a thought.
Title: Re: Queries and complaints about the new format (retitled)
Post by: Sunshine Meadows on November 16, 2011, 05:30:24 PM
Offworld,

Firefox 3.6 !!!! gosh it is more than likely your system sit up did something rather than anything here. Is there any reason you have not upgraded at least to Firefox 7? :-)

Everyone,

I am using the most up to date version of Simple Machines Forum to provide this message board and I am able to see how it works on my computers using Firefox 7 and 8, Google Chrome, IE 8, Windows Vista and Windows 7. To my knowledge the board will work with old versions of software, but there will be odd limits to what I (or anyone else can do). I am know some people cant afford to upgrade their computers or are used to how the software they have works but where possible people should try to keep their software packages up to date.

oldtone,

I am already ahead of you but not until December. If in the meantime you wish to find more Christmas smilies and post them in the smilie thread, it will save me some work later on.

Everyone (again)

As everyone is more settled in I am moving this thread to the Learning Zone. Please feel free to ask more questions and comment there.
Title: Re: Queries and complaints about the new format (retitled)
Post by: Offworld on November 16, 2011, 06:16:04 PM
Quote
Firefox 3.6 !!!! gosh it is more than likely your system sit up did something rather than anything here. Is there any reason you have not upgraded at least to Firefox 7?
Just that it's been less bother than later versions, some tried and then rejected...
Windows XP regular update last week, with no problems afterwards.
Updated Firefox's plug-ins and extensions then as well.
The old Firefox browser hasn't had a significant problem with any websites till yesterday. Still doesn't, on any others. That's why I was curious if there had been an alteration last night to this site....
(btw, using an Explorer clone for reading and posting on "Ouch" now, and it's fine)

Run the latest versions of everything on our laptop (Toshiba Satellite P750-114); but dislike the design path which browsers as a whole have taken this last while; Opera proved to be the most retro-configurable.
Title: Re: Queries and complaints about the new format (retitled)
Post by: Offworld on November 16, 2011, 06:33:13 PM
Looked at the error-console in the old Firefox; seems like it's obsolescence has finally caught up with it in something it cannot ignore....