Ouch Too - a place for and about disabled people.

Forum => Welfare Rights => Topic started by: auntieCtheM on 12 Jan 2018 09:10PM

Title: My call-up papers have arrived
Post by: auntieCtheM on 12 Jan 2018 09:10PM
The brown PIP envelope arrived today.  They have given me until 2nd February to get in touch with them by phone.  I am thinking that I will leave it until nearer the time 'cos if I lose it I will get an extra couple of weeks DLA money before it stops.
Title: Re: My call-up papers have arrived
Post by: Sunshine Meadows on 12 Jan 2018 09:39PM
 >bighugs<

Yes we are wealth creators for the UK what will all the people employed to check on us and the money given to think tanks and what have you to make sure the Goverment and civil service sort us out in the best (for them) manner.

 >bighugs< >bighugs< >bighugs<

I love the thread title  >thumbsup< and the logic in waiting to claim.

Title: Re: My call-up papers have arrived
Post by: Sunny Clouds on 12 Jan 2018 10:10PM
It also gives you longer to prepare your application.  Hopefully you won't need lots of time, but it's nice to have it.

Good luck.
Title: Re: My call-up papers have arrived
Post by: auntieCtheM on 12 Jan 2018 11:19PM
There is a site that helps one with the application - I think that you have to pay for part of it.  Can anyone remember what the site is called please.
Title: Re: My call-up papers have arrived
Post by: Sunny Clouds on 12 Jan 2018 11:43PM
I don't think this site is what you're referring to but it has some info and it's funded by the Law Society so at least they think it's ok.

https://pipinfo.net/#issues


Title: Re: My call-up papers have arrived
Post by: KizzyKazaer on 13 Jan 2018 09:13AM
There is a site that helps one with the application - I think that you have to pay for part of it.  Can anyone remember what the site is called please.

You might be thinking of Benefits and Work, which has a subscription fee (though some pages are open to the public for free):  https://www.benefitsandwork.co.uk/

(all the best with the dreaded form, by the way  >x-fingers<)
Title: Re: My call-up papers have arrived
Post by: lankou on 13 Jan 2018 09:27AM
Some information is available free:-

https://www.benefitsandwork.co.uk/personal-independence-payment-pip
Title: Re: My call-up papers have arrived
Post by: Sunshine Meadows on 13 Jan 2018 04:57PM
When the Benefits and Work website was set up they were ahead of the game and now there are a lot more places to get the help that best suits you.

http://ouchtoo.org/index.php?topic=9998.0


https://www.disabilityrightsuk.org/- they have fact sheets which are free and also produce a handbook Disability Rights Handbook - 2017-2018

http://www.renfrewshire.gov.uk/article/2101/Benefits - This section of the website has information about benefits.

http://www.cpag.org.uk/welfare-rights - they have a welfare rights team provides support to those advising on welfare benefits and tax credits:they also have a book Welfare Benefits and Tax Credits Handbook 2017/18

https://www.rethink.org/ - advice on all aspects of mental illness, including factsheets.

https://www.mind.org.uk/  - for better mental health includes guides to support and services

https://www.scope.org.uk - help for disabled people free helpline, 0808 800 3333 email helpline@scope.org.uk .They provide free, independent and impartial information and support, 9am Ė 5pm weekdays.

https://www.citizensadvice.org.uk/benefits/ Allsorts of advice, including a benefits calculator.

https://www.citizensadvice.org.uk/benefits/ Fighting UK poverty., also has a benefits calculator
Title: Re: My call-up papers have arrived
Post by: Fiz on 13 Jan 2018 07:51PM
I paid for a year's subscription to benefits and work but was too ill to use it. I don't have the concentration to read much and I don't own a computer and can't open documents or pdfs so am often stuffed for fact sheets. I'm currently campaigning for my local authority to put all their info on Web pages and not use attachments so that more people can access and see the info. I haven't got anywhere yet but  shall keep plugging!
Title: Re: My call-up papers have arrived
Post by: auntieCtheM on 13 Jan 2018 09:59PM
Thanks for the advice lines.  I have been working out what to say for months when I take the dog for walkies.  But that is not the same as writing it down is it.  I know it is going to sound pathetic, but that is what it is all about.  The more pathetic I sound the better off I will be.  sigh.

When they ask for evidence, does this include notes from people who know me as to what they can see of me when we meet up?  Also how far back can I go with the medical letters?  As far back as when this all started?
Title: Re: My call-up papers have arrived
Post by: Monic1511 on 14 Jan 2018 06:25PM
Hi Auntie

PIP are not really interested in how you were years ago, they want to know what you struggle with now.   When you have been living with limitations for years its often hard trying to explain why you cannot do something.
Its the wording as usual that's the key part.   I am unable to do this task as a result of the injuries sustained x years ago.  I cannot bend, stretch or whatever. 

Good luck for the process
Monic
Title: Re: My call-up papers have arrived
Post by: auntieCtheM on 15 Jan 2018 12:56AM
Thank you Monic.
Title: Re: My call-up papers have arrived
Post by: auntieCtheM on 22 Jan 2018 09:59PM
I've asked someone who has known me for four years to write something for submission.  Is there a protocol?  What I am worried about is if the letter does not exactly say what I need it to say.  Can I ask this lady to take it back to amend it?  Would that not annoy her?
Title: Re: My call-up papers have arrived
Post by: Monic1511 on 22 Jan 2018 10:21PM
Hi Auntie

do you mean you want them to write something for the PIP2 form? 
what is the letter for - there isn't really a bit in the PIP form like the statement on a dla form  >dove<
Title: Re: My call-up papers have arrived
Post by: auntieCtheM on 23 Jan 2018 01:52AM
As evidence of something that is important in my health.
Title: Re: My call-up papers have arrived
Post by: Fiz on 23 Jan 2018 09:06AM
I was thinking next time I have a review of either ESA or PIP of giving my GP and care coordinator if I still have one, a copy of the descriptors and the points including how many points are needed for each award and ask them to write an honest letter but saying that the descriptors show what information the assessors need to know. That way I'm hope a general letter would cover everything that affects me and states what I can or cannot do and why. If that helps. So I'm not telling people what to say, I'm saying be honest, but they'd see what needs to be said.
Title: Re: My call-up papers have arrived
Post by: auntieCtheM on 28 Feb 2018 01:24AM
I phoned DWP on 2nd Feb and the paperwork arrived 27th Feb.

I've been doing my research online finding useful websites.  Now i have to sort out my stuff according to the descriptors.
Title: Re: My call-up papers have arrived
Post by: Sunny Clouds on 28 Feb 2018 11:27AM
I asked half a dozen people for letters, used two with my application, one (not necessary but used to reinforce) for my application for review, and three held in reserve for appeal.  The three held in reserve for appeal were more wordy but a judge would have made finer distinctions than a decision maker with targets to meet to turn people down.

Having said that, you can't foresee everything.

One problem was unexpected assumptions by the decision maker.

E.g. I made a reference in a supporting letter to an exercise class was used by a decision maker as evidence that I don't have falls.  When I applied, I'd told them I didn't expect points on physical mobility but was answering the questions because they asked them, but when I asked for a reconsideration, whilst reminding them that I'd said I didn't expect points for physical mobility, I nevertheless pointed out that you can do exercise classes sitting down.  This particular assumption didn't affect my award, but it took me a while to move from "What a plonker the decision-maker is" to "Maybe they're young and fit and able-bodied and genuinely don't realise there's such a thing as an exercise class where there's an option not to leap around."  In my case, I did usually (though not always) move around rather than using a chair, but I did also stumble and fall sometimes and for all they knew I might have been falling over badly a couple of times in every class (which I wasn't). 

Another problem can be over-eagerness to help

I did tell friends and contacts what I needed evidence of, but some of the letters included other information that was not helpful.  E.g. someone who mentioned my balance but then said it was an ear problem, which it isn't, and I've never said it was, but that made the rest of their evidence seem suspect.  I'd only asked for evidence as to a couple of specific things they could directly observe, not any guesses, conclusions etc.

So my recommendation would be that if at all possible, you ask for more evidence than you need and just use the evidence you think would be most helpful.  You're not the CPS with a duty to disclose to the defence!
Title: Re: My call-up papers have arrived
Post by: auntieCtheM on 05 Mar 2018 06:08PM
I opened my letter from PIP and found it was posted on 17th Feb and due back by 17th March.  So it took 10 days to get here.  If I find I need more time to complete the form then I will use this fact to get an extension.

Got a letter today from an organisation pointing out that I owe them money.  That should be useful for the managing money section.
Title: Re: My call-up papers have arrived
Post by: Monic1511 on 05 Mar 2018 09:22PM
Hi Auntie

Phone them on 16th and tell them you haven't been able to complete the form in time or get an appointment to complete it and ask for an extension.  They normally grant 2 weeks extension at that stage, if you ask earlier they tell you no. It always takes 10 - 12 days for the form to arrive and it takes approx. 6 working days to get through their mailing system anyway.

good luck
Monic
Title: Re: My call-up papers have arrived
Post by: auntieCtheM on 06 Mar 2018 12:24AM
That is useful to know.  thanks Monic.
Title: Re: My call-up papers have arrived
Post by: auntieCtheM on 11 Mar 2018 07:10PM
I have been reading contradictory advice about getting a letter from the GP.  Some say there is no need to because they will get the information when they want it.  I read elsewhere that now you have to get a letter yourself, (and pay for it if they ask), because the rules have changed and they do not now contact the GP.

What do you think I should do?
Title: Re: My call-up papers have arrived
Post by: Monic1511 on 11 Mar 2018 07:59PM
Hi Auntie

If the DWP think they need additional information they will write to the GP, the facts are that they rarely do this.  If you are refused an award or get an award that is lower than you think it should be THEN you approach the GP for a letter.
I have seen several letters from GP's that totally miss the point of PIP "X is not well enough to work" EH? PIP is not an work related benefit.  Other statements - DWP asks Does the claimant have care needs - GP response "No nursing teams do not provide care in patients home"  Arrrrgh!   A doctors view of care needs is completely different from the DWP's definition of care.

So I wouldn't bother with a GP letter but do let the GP know that your being reassessed for PIP and that he may be contacted.
Monic
Title: Re: My call-up papers have arrived
Post by: ally on 11 Mar 2018 08:02PM
I didn't send any letters from anyone with my pip form.  Previously, I had asked the consultants, and, hospitals to send all their correspondence to me. As well as my GP.  Therefore, I had a lot of information and details of my health issues , which I scanned, printed off, and included it in my pip application.   My GP practice has the costs of letters, hospital notes etc on the wall of their surgery.  It was £25 alone for a letter.  Therefore, I  saved quite a bit by  doing the above. I did ask for a print off of my meds.  This was free, and, it included why the meds were prescribed.  For example I take amitryptyline for peripheral neuropathy, and nerve pain

From what I can gather,  the dwp did not contact my GP.  Nor did it contact anyone at the pain clinic that I put down as a contact reference.  Therefore, it's entirely up to you whether to ask the GP for a letter or not.  I didn't bother, and, was happy with what I was awarded. However,  maybe I'm one of the luckier ones.  Good luck
 
Title: Re: My call-up papers have arrived
Post by: Sunny Clouds on 11 Mar 2018 08:05PM
In relation to my claim, I did both.  My GP printed something off his computer and typed a brief phrase into it, and then they phoned him.  Personally, I think they phoned him because my application was so long that they couldn't be bothered to read it, which explains some of their decisions to award points for nonsensical reasons.  (I'm not talking about the points they didn't award.)

Incidentally - I learnt a valuable lesson from this.  I normally don't see my GP about anything I don't think he can fix, which means that if I have new symptoms from a condition I already have but for which there's no nice fix, I don't go and see him.  The result?  There's lots he doesn't know.  And it never occurred to me that the DWP would discount anything that he didn't know about but that I had seen specialists about.  In particular, I didn't get all my referrals from him - optometrists, dentists, audiologists etc. can refer directly, and it's also possible to self-refer to many services.

So whether you get a note from your GP or just wait to see whether the DWP contacts him, please don't do what I did and not make sure the GP was fully briefed.
Title: Re: My call-up papers have arrived
Post by: ally on 11 Mar 2018 09:53PM
There was no point in asking for a letter from my GP, or, tell them in advance I was going to claim pip. I don't know any of my GPS, and vice versa.  All the original GPS left the practice over the last couple of years.  Those who joined the practice don't  stay longer than a few months.  You can't get any appointments with our practice.  We now rely on the walk in centre.  Recently, I've gone there for shingles, and, an Infection in my wound site after my spinal intervention I had over Christmas.  Had I not received the anti viral meds I needed for the shingles, or, the antibiotics for the infection, I could've been pretty Ill.  Luckily, no one rang them for further information.
Title: Re: My call-up papers have arrived
Post by: Fiz on 12 Mar 2018 03:49PM
That's so sad  :-(
Title: Re: My call-up papers have arrived
Post by: auntieCtheM on 17 Mar 2018 10:18PM
I've been to see a welfare woman and went through my paperwork that I have so far.  She thinks it would be useful if I got a note from the GP as my letters from hospitals etc are rather old.

I have also got an extension til the end  of the month.  Now all I have to do is complete the forms themselves.
Title: Re: My call-up papers have arrived
Post by: Fiz on 18 Mar 2018 04:52PM
Someone else going through the process. You sound very calm Auntie or are you hiding any anxiety well? By when do your forms have to be returned? I think mine said April 8th but I can't see me gathering the evidence I need in time for that. In one way it feels less isolating to be going through this ordeal with someone else but I'm sorry you have to go through it too. You're sounding very organised. 
Title: Re: My call-up papers have arrived
Post by: KizzyKazaer on 18 Mar 2018 04:56PM
You certainly do sound 'together' about the whole thing, auntie - but don't forget that if you want a good rant about the whole shebang, you can do it here  >hugs<
Title: Re: My call-up papers have arrived
Post by: auntieCtheM on 18 Mar 2018 10:39PM
You don't get to see me when I am having the screaming abdabs!

The welfare woman I saw said that she has a 100% success.  So that is very reassuring.
Title: Re: My call-up papers have arrived
Post by: Sunny Clouds on 18 Mar 2018 10:55PM
 >bighugs<
Title: Re: My call-up papers have arrived
Post by: Fiz on 19 Mar 2018 09:38AM

The welfare woman I saw said that she has a 100% success.  So that is very reassuring.

Wow I wish I had someone knowledgeable helping me with my forms. I know my CPN says she'll complete them but I don't know if she has any experience of PIP requirements or whether she realises how difficult it is to be awarded enhanced mobility which is what she wants for me.
Title: Re: My call-up papers have arrived
Post by: auntieCtheM on 22 Mar 2018 09:42PM
I just asked someone who works in that sort of area and she pointed me in the right direction.

I have started writing on the form itself.  Apart from getting in a bit of a muddle over appendices numbers it is going OK.  It is rather tedious and I find I am procrastinating a bit.
Title: Re: My call-up papers have arrived
Post by: auntieCtheM on 27 Mar 2018 12:26AM
I seem to have 30 appendices. 

What a chore this is.  I'm nearly finished.  Just got question 15 to do and go back over the first few again.  Some of the appendices are just one photograph whilst others are continuations of the boxes where you write stuff.  I am trying to be brief.  They can always ask me questions at the f2f.
Title: Re: My call-up papers have arrived
Post by: neurochick on 27 Mar 2018 01:49AM
Its honestly worth the effort.  The more the information you give them now and the better and more detailed the 'picture' you give them now about your daily life and limitations in writing, the less the F2F will actually contribute.  If you can give them all the information in the level of detail they need to understand what your daily life is like, the details of how you are affected, how you actually live day to day and what your medical issues actually are, then the less point there is in the whole F2F process. 

At the F2F after a few niceties, essentially all they do is go through and ask you exactly the same set of questions as are on the form.  They type your answers into an online version of the form as they go along which ultimately is used to generate their 'report'.  I had invested a lot of time and effort in providing a lot of detail about my medical conditions and how they affect me with examples and it meant that the F2F was pretty much a waste of everyone's time.  I had written my answers in exactly the same way as I would describe my situation if I had been asked the questions by someone so the assessor was able to skip over all of them knowing that he didn't need to write much down because everything he needed was in my form already.  The gallop through the questions was really just cursory because he had to do it - the information he was looking for was already there and he knew that.  I don't think he even had to use the F2F to clarify anything I'd provided in my written answers. 

I wrote nothing at all in the boxes on the form - I just ticked the 'tick-boxes' and put my whole written answer to each question in a single appendix, numbering each answer with the relevant question number and question title from the form.  I reckon that my written answers ran to about 6 or 7 pages of printed A4 in a fairly small font.  Its counterproductive to provide far too much information - it makes it impossible for them to find the salient information they really need but if you give too little then you give them nothing to go on and the F2F starts to become much more critical.  Its always easier to get more information down on paper when you have time to think about it, aren't under direct pressure and can keep going back to add or re-word things.  In a face to face situation where you are asked verbal questions its inevitable that you have only a fraction of the time to give your answers, you have to think on the spot and formulate your answers 'there and then', and you don't have the luxury of being able to go back to change, re-word or add things afterwards.   I was also in the very unusual situation of having had a DWP appointed doctor come out to my house to do an assessment for my previous award of DLA and I had had a really good outcome so I specifically asked them to take that DLA claim into account as part of the information they should consider when they were assessing my PIP application.  They also had 4 completed ESA assessments/re-assessments which they clearly used as well.

I'm sure you are doing a great job and it will all be worth it when you are finished.  Don't forget to keep a copy before you send the form off so that you have it to hand to refer to in the F2F and for any future re-assessments.  It makes life 100x easier!!!     
Title: Re: My call-up papers have arrived
Post by: ally on 27 Mar 2018 10:22AM
Neurochic. I did more or less the same as you did.  The f to f was basically asking questions about the information I'd sent them.  I typed all my answers onto a word document, and, attached that, along with the medical evidence I had,  onto the back of the form.  I knew they would photocopy everything, so, used a large metal detachable clip to hold it all together.  The assessor mentioned how much evidence I'd sent her, and, how long it took to read it all.  The DM also mentioned the medical  evidence I'd sent, and, used that,  to justify why I'd scored the points I did. 

I'd certainly use the above method again with any pip forms I receive in the future.   Good luck Auntie  >x-fingers<

Title: Re: My call-up papers have arrived
Post by: Sunny Clouds on 27 Mar 2018 01:08PM
Don't forget that if you give them the info and they ignore it, at least it's a starting point for an appeal.  Obviously you can give more info later, but I can't see what's to be lost by doing your best to give all relevant info.
Title: Re: My call-up papers have arrived
Post by: Fiz on 27 Mar 2018 05:35PM
I've completed my PIP form and photocopied it and all the evidence I'm sending with it and it's in the envelope ready to post tomorrow. I will probably override the freepost and send it special delivery if I've enough money in my account just so that I know it's there before the long bank holiday weekend. I know it takes days to get to the right department but it's a start arriving there.

Last time I asked for a home assessment and that was ignored. This time I'm saying that I need a home assessment and my CPN put that clearly in her evidence letter too. If they just ignore that and send me an appointment for in the city, can I appeal that?
Title: Re: My call-up papers have arrived
Post by: SteveX on 27 Mar 2018 08:13PM
Good luck Fiz, fingers crossed for you.
Title: Re: My call-up papers have arrived
Post by: Sunny Clouds on 27 Mar 2018 09:04PM
If you can afford to send it signed-for, at least they can't deny they've got it or when they got it.  I'm as sure as I can be that that's why I got a second reconsideration - it probably took days for my formal written request to reach the top of the stack on someone's computer in-box by which time someone had sent out a reconsideration based on a phone call.  Someone then looked at the dates, noticed they'd signed for my written request and accompanying evidence before they made their decision, thought oh hell, and re-considered their reconsideration.

So in my case, a signature saved me a tribunal.
Title: Re: My call-up papers have arrived
Post by: Monic1511 on 27 Mar 2018 09:45PM
You can only appeal a written decision, so if they donít do a home visit and then make a decision on your claim that is not what you want without seeing you,you can appeal that.  You donít get a decision on if they will do a home visit or not.
 >bighugs<
Monic
Title: Re: My call-up papers have arrived
Post by: Fiz on 28 Mar 2018 06:36AM
So I can ask for a reconsideration on the grounds that they haven't seen me because I'd requested a home visit but they sent me an appointment for the city ATOS office and I couldn't get there?

Trouble is, I would have to get myself to the tribunal wouldn't I? Doesn't bare thinking about. One step at a time Fiz.
Title: Re: My call-up papers have arrived
Post by: Monic1511 on 28 Mar 2018 03:37PM
Hi Fiz wait until you get the letters first please.  You are about 3 steps ahead and you only just posted the form. >bighugs<
Title: Re: My call-up papers have arrived
Post by: Fiz on 28 Mar 2018 08:12PM
Yup that's me, worrying way ahead of anything that need be worried about!

I've been extremely stressed and barely coping for a few weeks now. My friend/acquaintance had offered me a lift to and from my GP appointment today and when I said I'd ask the pharmacy to deliver my medication the following day she said not to worry as she'd got plenty of time so we could wait for my medication. So I'm sitting in the chemist waiting for my 12 items to be put together and the friend walks in having been to Asda and said she has an appointment at 10am and can't wait so has to go and she left. I've been in so much pain with my back the last few days that the thought of walking home in the pouring rain, get drenched when every step would be agony that I sat there and cried. In front of everyone! I went to the counter to ask them to deliver my meds the following day as I'd be unable to carry them and a lady customer standing there asked where I lived. It turns out she was dropping off one medication order just round the corner from me at a care home she's the manager of. So she dropped me off at my door. She was such a blessing. Despite taking my oral painkillers I honestly doubt I would have made it home.

It's been a tough decision but the friend/acquaintance has let me down many times. She runs late frequently so she'll contact me last minute to say she can't help me as offered and like today, rescinded on a previous offer. I think she forgets she makes offers. When she said last week that it would be no problem waiting for my medication I suspect she had forgotten her 10am appointment and then since then forgotten she'd offered to wait for my medication. I've decided not to ask or accept anymore offers of help from her, even though she's the only person who helps me so I won't see my GP. I just very nearly ended up stuck in town and I wouldn't have had a clue what to do about that.

I've just balled down the phone to my GP who said she's not surprised I cried in the chemist and that many people would have. I've taken her advice and taken diazepam and I've cancelled Friday's plan so I can have 2 days rest. If I spend 2 days in bed my back pain should reduce quite a bit. It's been emotionally exhausting today but at least the PIP form is posted and that is an achievement having really struggled recently.
Title: Re: My call-up papers have arrived
Post by: auntieCtheM on 29 Mar 2018 01:19AM
So, I have done a little bit each day.  Tomorrow I have to get the lot in the post due to the Bank holiday.  I have given up for the night.  Doing one copy would have been fine.  They recommend that you do 3 copies, one in the post, one for you to take and one for your files ready for the next stage.  I have decided to make 2 copies - the one I take with me will have to be the file copy too.  Making the extra copy is taking time.

I am nearly there.  It just depends on how tired I am tomorrow / later today.
Title: Re: My call-up papers have arrived
Post by: Fiz on 29 Mar 2018 06:42AM
You're doing really well Auntie, well done. Is this your first PIP application? What date does your form need to arrive by? The long bank holiday weekend is a hindrance definitely. 
Title: Re: My call-up papers have arrived
Post by: ally on 29 Mar 2018 05:26PM
Fiz and Aunty.  I can remember how stressed out I was with the pip fiasco.  I developed shingles with the stress.  Take care the both of you.  look after yourselves.  Don't allow it to grind you down.  Easier said than done I know.  When it's all over, and, hopefully you'll both get the award you want, make some ME time, and, treat yourself.  Have some  >chocolate< And  >bighugs< From me X
Title: Re: My call-up papers have arrived
Post by: auntieCtheM on 29 Mar 2018 10:06PM
Oh s-d it!  I did not manage to get the thing in the post today after all.  It should have arrived by 31st March.  Saturday. 

I was just copying the form, which is a complicated process on my machine and I flipped my lid.  I remembered something that I had left out and could not find an easy place to insert it.  I was working to a post office deadline and the stress really got to me and I could not carry on.  So I left it and went to bed with the electric blanket on.  I have just got up again.  Still feeling a bit stressed out.  I will have to hope that they will not mind when they get it after I post it next Tuesday.

Thank you for your good wishes ally.  >hugs<
Title: Re: My call-up papers have arrived
Post by: Fiz on 30 Mar 2018 09:32AM
 >hugs< Auntie, post it special delivery as soon as you can. Many shops have a Post Office counter that is open all the hours the shop is open. If you send it special delivery today, your receipt will show today's date then on Tuesday phone the DWP to explain the delay and say you posted it special delivery on the 30th. The SPA here has a PO counter and I think there is a find your nearest post office counter online somewhere, probably on the post office website. Take a big breath, and relax then.
Title: Re: My call-up papers have arrived
Post by: auntieCtheM on 30 Mar 2018 07:38PM
Fiz, it is Good Friday today.  A bank holiday.  The shops are shut.
Title: Re: My call-up papers have arrived
Post by: Monic1511 on 30 Mar 2018 09:41PM
Auntie
Have you already requested an extension?   If yes phone them and tell then that you couldn't access the post due to the Easter Holiday but if you haven't had an extension phone and tell them the same requesting a 2 week extension.  >dove<
Monic
Title: Re: My call-up papers have arrived
Post by: auntieCtheM on 30 Mar 2018 10:26PM
Thanks Monic.  I already have had a 2 week extension.  I will phone them on Tuesday and say that it is in the post.
Title: Re: My call-up papers have arrived
Post by: Fiz on 31 Mar 2018 07:48AM
Fiz, it is Good Friday today.  A bank holiday.  The shops are shut.

I know it was Good Friday but in my town we have post office counters in two shops. The shop, and therefore the post office counter in MColls is open 364 days a year, only closed on Christmas day and the Spa with a post office counter is open 365 days a year and is open on all bank holidays. The post doesn't get collected on bank holidays but you could have had a postal receipt saying posted on the 30th March and that would help your case, I was suggesting.

 It's useful to know which small shops have post office counters, I've been able to put money into my bank account on Sundays and bank holidays when I've realised I'm overdrawn and raid my purse for coins to try my best to rectify that.

I hope they're okay about the delay when you phone them on Tuesday. Special delivery posted this morning will arrive there Tuesday so that'll help. If you can get to a post office counter, that's usually my problem, finding a lift to get me to the Spa. 
Title: Re: My call-up papers have arrived
Post by: auntieCtheM on 31 Mar 2018 04:05PM
Well, I think it is done.  Hooray.  What a struggle it has been.

Amazingly a letter arrived from my GP this morning that is relevant.  So I have been able to squeeze it in at the end. 
Title: Re: My call-up papers have arrived
Post by: KizzyKazaer on 31 Mar 2018 04:35PM
They certainly make us sweat and toil for our benefits in one way or another, don't they?!

Now (once it's posted) you have to sit out 'Phase Two' and trust the DWP to make the right decision, so plenty of  >x-fingers< >x-fingers< (and no doubt some restorative  >chocolate< might be welcome and all)
Title: Re: My call-up papers have arrived
Post by: SteveX on 31 Mar 2018 07:00PM
Well, I think it is done.  Hooray.  What a struggle it has been.

Amazingly a letter arrived from my GP this morning that is relevant.  So I have been able to squeeze it in at the end.

Good!

I wish you the best of luck and hope they come to the right decision and soon!   >hugs<
Title: Re: My call-up papers have arrived
Post by: auntieCtheM on 31 Mar 2018 08:33PM
Thank you Kizzy and Steve. 

A question.  Did you fasten all the appendices together in the envelope.  For example I could make a hole in the top and fasten them together with a treasury tag.  I could also use one of those black vicious clips, but they are rather bulky.  I am worrying that someone in the post room will open the package and all the papers will flutter out onto the floor.  I have numbered the pages so they could be put back together again.
Title: Re: My call-up papers have arrived
Post by: KizzyKazaer on 31 Mar 2018 09:39PM
I can't remember how I sent my attachments  >doh< but I think the treasury tag is a good idea  >thumbsup<
Title: Re: My call-up papers have arrived
Post by: Sunny Clouds on 31 Mar 2018 10:41PM
Just make sure that however you fasten them together,  they can be unfastened without too much of a palaver and without the risk of tearing the paper, because they go through the scanner and you don't want bits missing.

Title: Re: My call-up papers have arrived
Post by: SteveX on 01 Apr 2018 11:45AM
I stapled mine inside, yes I know it's old fashioned but I guarantee they didn't lose them ;)

Title: Re: My call-up papers have arrived
Post by: Fiz on 01 Apr 2018 12:24PM
I didn't fasten my letters of evidence together because I've nothing here to do so. I am slightly worried about that. I have written my National Insurance number at the top of each page though so I just hope it all stays together.

I hope it's not long until I have a date for the consultation, I'm having the hebee jeebies.
Title: Re: My call-up papers have arrived
Post by: Sunny Clouds on 01 Apr 2018 12:51PM
They're scanned in the print room, not sent to the department as papers, so it's not a matter of the fastener keeping them from getting separated in the internal post, and I'd have thought that someone in the post room that drops a page would be as likely to do it as they separate the pages to scan them as when pulling them out of the envelope, so it seems to me that the only real virtue to fastening them together (which I did) is to make sure that no pages get accidentally left in the envelope.

I've suddenly thought - I'm glad I didn't go into total manic meltdown over my PIP paperwork as opposed to a depressive crash, because there's a serious possibility that if I'd thought of it, I'd have sent every single page signed for.  Nothing like being manic.  Let me think now, what does signed-for cost?  £6.50-ish?  Times 100 pages?  Yup, that would be suitably manic craziness, £650-odd spent on postage.  Well, I didn't go manic, but I wonder how many people do go over the top and do absurd things like that.  As it is, if you'd seen the paperwork with all the obsessive headers, footers, headings, sub-headings, numberings etc.  Aargh!
Title: Re: My call-up papers have arrived
Post by: KizzyKazaer on 01 Apr 2018 04:52PM
And somewhere, an unfortunate DWP decision maker sobs quietly over Sunny's claim...
Title: Re: My call-up papers have arrived
Post by: Sunny Clouds on 01 Apr 2018 06:22PM
I actually feel quite sorry for a lot of them.  Obviously, there will be some that enjoy being nasty or are judgemental so-and-sos, but my inclination is to suppose that a fair few of them don't like what they're part of but know that if they don't, their jobs are on the line via performance appraisals, and that if they walk out they'll be sanctioned if they apply for UC, and if they're sacked for supposedly not doing their job properly there's also a risk they'll be sanctioned.  But how many other jobs are there out there that they can get?  Parts of the media have gone all-out for years to convince us that civil servants are lazy and incompetent, so that doesn't make them attractive to a lot of employers.

Having said that, I wish that when trying to meet their targets, they'd come up with more plausible reasons for refusing points for things.
Title: Re: My call-up papers have arrived
Post by: Monic1511 on 01 Apr 2018 06:44PM
re DWP staff - the dwp is one of the few places that takes on disabled people so you have staff who are visually impaired, have seizures, are on dialysis and have all the types of conditions the rest of us have, yes that should make them more understanding but it also brings out the "well if I can cope why cant you" in people.   I have to pull myself up when someone sits in front of me and tells me they cannot possibly be fit for work as they had one epileptic seizure once a year and no they don't keep a diary and they cant tell me their medication or the type of seizure.  "What do you mean what type of seizure did I have, I had a seizure" - there are 40 different types of seizures and I don't know them all either,   I promise I am not trying to be judgemental but when you have daily seizures its hard to control your tongue.

As for attachments - they will be scanned and as long as your name and NINO are on all of them everything should end up on the dwp assessors screen.

 >bighugs<
Title: Re: My call-up papers have arrived
Post by: Sunny Clouds on 01 Apr 2018 07:28PM
I remember reading an article a couple of years or so back by a GP blogger about how he'd got a picture of Stephen Hawking on his surgery wall to remind patients that if he could work, so could they.  Amongst the comments under the blog, including comments by other doctors who gave their names, were comments to the effect that an awful lot of disabled people can't get the level of support they need to be able to work, and most can't earn enough to pay for the level of support that Hawking got.

There's an issue, for example, that I get very ranty about on a non-disability messageboard I go on where I'd say that those with the biggest mouths and the most posts are typically White UK middle class, degree level education with quite a few posters with masters and doctorates, or solid trades followed by managerial experience.  When someone comes out with comments of the 'surely no one could be that stupid' variety, I often say well, yes, have you looked at an intelligence bell-curve recently?

Likewise I happened to mention to a friend one day that my father had had a very successful career based on no GCSE equivalents at all, just some basic office skills and an entry-level English test.  Ah, but he was very intelligent, she said.  I said yes, but that's not what he built his career on - he was a fantastic decision-maker and had an amazing memory.  But most people with his lack of qualifications wouldn't be able to build a career like his.

You could look at me and say "Well, she looked after her parents, so why can't she work?"  Maybe at some point in the not terribly distant future I'll get back to work, but to be blunt about it, whilst my diagnosable mental illnesses and diagnosable neurological problems and sensory impairments keep the ESA people off my back, the thing that stopped me applying for more paid work was fear.  Yes, I was too much of a coward to put up with the derision of the CMHT both when I applied for work and when I lost it.  Then when I was discharged I was terrified that if I went back to work I might go into total meltdown and find myself back in the 'care' of the CMHT.  It was shortly after discharge that I started looking after my elderly mother, dying of cancer and registrably blind albeit with a little vision, then after my father. 

But in all the work I've done except the Territorial Army, it was like school in that I was bullied and scapegoated and taken advantage of.   A penny dropped a couple of years ago that it doesn't just happen in paid work, it happens in voluntary work.  I tried to work out how many working-year equivalents of my life have been devoted to voluntary work with no testimonial or certificate or even a thank-you card at the end of it. 

So I know that I'm vulnerable in the workplace and sure as hell the mental health services won't ever help with that, or even if they wanted to, I'd never trust them.  I have been emotionally abused by a psychiatrist who turned me from someone who'd picked themself up again over and over and over to someone who gave up, someone who was so frightened of the local CMHT and inpatient unit, they were no longer prepared to take any risks at all.

And whereas I now will tell people that, there are plenty out there that won't say it, or even recognise what their fears are.  They may be frightened of a fit that no one will help them with.  They may be frightened of a fall no one will pick them up from.  They may be frightened of the depression that will stop them coping.  They may be frightened, as I am, of being bullied and taken advantage of.

I've mentioned my falls here.  My distress over people's reactions has far outweighed my other distress.  Repeated physical injuries have been as nothing against people laughing, staring, shouting, insulting, accusing, shoving etc.  But if I said when it was at its worst I was scared to go out and risk falling over,  someone could have thought "But the falls aren't that bad." 

Title: Re: My call-up papers have arrived
Post by: Monic1511 on 01 Apr 2018 08:14PM
Sunny Clouds
Iím sorry if I upset you. I think I meant to say we are all guilty of making snap judgments based on our own experiences and it takes discipline and compassion to not make decisions that way.

When Iím tired and fed up I might think that if I can do something so can another but itís only if you know the full story you can make informed decisions and I think thatís where Dwp decision makers make mistakes.

Hawking was held up as an example but no one mentioned his carers who enabled him. If all of us had that level of support we would all be able to do everything we wanted to. We know itís never gonna happen especially when there was a report in todayís news saying that there are thousands of disabled children being denied the basic education that is their legal right.

Fiz I think this is the hardest bit waiting for medical and the process. The only section that seems to go quickly is the AA decision makers who can sometimes turn a decision round in 2 weeks. Mind you that tends to be for folk over 76.
 >dove<
Title: Re: My call-up papers have arrived
Post by: Sunny Clouds on 01 Apr 2018 08:55PM
Monic, no, you didn't upset me.  I just started thinking about related things and posted accordingly.

If anyone shows understanding of others and kindness towards others, it's you.

 >dove<
Title: Re: My call-up papers have arrived
Post by: ally on 01 Apr 2018 09:46PM
The department where I worked at the Dwp there were those who had seizures , partially sighted, hearing impaired, diabetics, heart and lung transplant, MS, and many more disabilities.  we were only allowed two weeks sick per year.  It didn't matter why you were on  the sick.  You could have as many sick notes as you wanted.  You would still get a bad sick record for any more than the allocated amount of sick days.  I had two failed spinal operation while working there.  when I returned to work, the first time.  i knew I couldn't have any more sick for at least one year.  The second spinal operation I didn't get paid, due to the four year rule.  My second operation was before the four year period.  After one months sick I had to have  a medical with ATOS.  It was decided I was fit for work.  Therefore, I returned to work before I was well enough. 

My spinal issues worsened.  After steroid injections, nerve root blocks. And, facet ablations,  I was offered a SCS trial  Luckily, voluntary redundancy came up, and I took that.  Had I not, I've no doubt, that after a further four spinal intervention, and, my accident where I had the head of my femur/hip, and elbow fracture I would've been asked to leave.  While working there I had timed breaks.  I was allowed ten minutes to get to the toilet, and, the kitchen for a coffee.  My mobility was so bad at one point, I couldn't do it within the allocated ten minutes. Also, sitting for long periods of time, was aggravating  my spine.  I was then sent for a talk with my line manager about time management.  Not long after that, the staff were moved around into different desks.  Mine was even further away from the toilet and kitchen.  Therefore, working for the DWP was no picnic believe me.  Some of the staff, including myself were in a worse state than some of those on ESA

Title: Re: My call-up papers have arrived
Post by: Monic1511 on 02 Apr 2018 02:45PM
Ally
you said " Therefore, working for the DWP was no picnic believe me.  Some of the staff, including myself were in a worse state than some of those on ESA"  I have several colleagues who are ex dwp and know that many of the staff are in worse health than some ESA people, it just I find it hard to remain impartial and couldn't do the decision makers job.

 >dove<
Title: Re: My call-up papers have arrived
Post by: Sunny Clouds on 02 Apr 2018 03:41PM
Quote
I find it hard to remain impartial and couldn't do the decision makers job.

Ditto.

But then I think that overall, vast numbers of jobs that either are civil service in the  broadest sense or the privatised equivalents are horrendous.  The way people are treated is disgusting.

Please forgive me if I do a side rant about the 'jobsworth' stereotype perpetrated by parts of the media.  If you say that, what sort of person do you picture?  Maybe someone working in the DWP or for your local council?

Here's my example.  You put your money in a parking meter and come back a bit late.  The warden gives you a ticket.  They're a 'jobsworth' according to all sorts of media outlets from tabloids to money-saving sites.  So anyway, in your local shopping area, local people bully the warden into giving them an extra five minutes as the norm.  But then someone wants six, seven, eight etc.

If they say no, they're a 'jobsworth'.  Well, actually, their job's probably been privatised, they've got ridiculous difficult-to-meet targets and if they don't meet them, they'll probably lose their job.  Is your 'need' to park an extra five minutes worth their job?

Meanwhile, here's the best bit.  They didn't make the rules anyway.  So what you're asking that 'jobsworth' to do that would put their job on the line for you is to do someone else's job, namely that of your elected councillors.  And if those councillors lose their jobs by not being voted in next time and they sign on, they won't be sanctioned because it will be seen as the vicissitudes of politics.

DWP staff get the same flak.  They're 'jobsworths'.  Well, I hate what's being done to sick, disabled, disadvantaged, jobless, struggling and exploited people by our government, and I take it very personally  because of how it's affected me, but it's more than the DWP employee's job's worth not to meet their targets, so I try not to make too many assumptions about the individuals that make the decisions as opposed to the system.

I still find it expletive difficult.

Title: Re: My call-up papers have arrived
Post by: KizzyKazaer on 02 Apr 2018 04:54PM
Definitely it's systems not individuals, in most cases, that deserve the flak - speaking of course as another ex-DWP worker.  Ally, I didn't know (or maybe I'd forgotten!) that you'd been part of 'the Department' as well - reading about your timed breaks and the ridiculous restrictions on visiting the toilet etc, did you work in the dreaded call centre?  I was offered a position in one of those when my benefit processing job was moved some fifty miles away as part of the >rude word< mass centralisation that was taking place back in 200-whatever year it was.  Not being so well at the time, I declined...

Really, I can't see how those sort of 'everything on a timer' environments are suitable for a lot of disabled people anyway - some of us just can't do things as quickly as people who aren't living with particular impairments, so unless 'reasonable adjustments' are made (and doesn't sound like they were for you, in any shape or form >thumbsdown<) then I'd say jobs like that are just not an option.  Personally, I'd rather have my teeth extracted without anaesthetic than work in a call centre!
Title: Re: My call-up papers have arrived
Post by: ally on 02 Apr 2018 05:59PM
Kizzy,  yes, it was the call centre dealing with benefits.  I did the administration side of things.  Letters, emails etc.  Some of the other administrators worked away from the call centre.  Many of these were hearing, who didn't like answering the phone.  They'd get a GP letter every year stating they couldn't work on the phones due to health reasons.  Of course, I was profoundly deaf, so, couldn't use a phone full stop.  I was classed as part of the call centre, and tied to their rules and regulations.  Hence the ten minutes break for kitchen and toilets.

During staff meetings with an interpreter (I did have that). I would listen in horror at what those on the phones had to put up with.  Some eventually suffered from extreme stress, and, anxiety. Everything was read off a script.  Even if you'd told the claimant everything you could, you still had to ask if there was anything else you could help them with.  If not you were downmarked.  Therefore, Kizzy, i don't blame you for your last remark.  im glad you never worked in a call centre, and for once I was glad I was deaf. 

Monic,  I couldn't do a DM job either.   As sunny has pointed out, If you're working for the Dwp, or, any organisation, you need to abide by the rules, no matter how Unpalatable they are.  The DM, or, any other Dwp employee are only doing the job they're paid for.  Nothing else.
Title: Re: My call-up papers have arrived
Post by: KizzyKazaer on 02 Apr 2018 08:57PM
Oh yes, Ally, I remember learning from my existing call-centre colleagues about 'the script'!  Sheesh, what with that and the timed loo visits, the DWP might as well employ robots to do those jobs, because it's no way to treat human beings   >angry<  I wouldn't be surprised if the next big idea by remote managers is to limit consumption of tea/coffee/water so the number of toilet breaks can be slashed, pardon the pun...

Meanwhile, hoping you're recovering OK from the ghastly form-filling, auntie!
Title: Re: My call-up papers have arrived
Post by: auntieCtheM on 24 Apr 2018 11:43PM
Yes thank you Kizzy.

I now have my f2f date - 2nd of May.
Title: Re: My call-up papers have arrived
Post by: Sunny Clouds on 25 Apr 2018 12:13PM
Hmmm, let's see...8 days including today...

That's two to panic, two to calm yourself down, two to check everything and two to go into full-attack mode.

Go get 'em!
Title: Re: My call-up papers have arrived
Post by: auntieCtheM on 25 Apr 2018 09:25PM
*grin*
Title: Re: My call-up papers have arrived
Post by: auntieCtheM on 02 May 2018 10:25PM
I have had my f2f. 

All it was was questions from the form to which I answered the things I wrote on the form.  A couple of new things came to mind as I was talking.  But it was very low key.  Not the grilling I was expecting.  So, that seems to have been a waste of time except that they have now seen my face.
Title: Re: My call-up papers have arrived
Post by: Sunny Clouds on 03 May 2018 12:05AM
Yes, what a waste of your time, time that could have been spent giving extra time for someone who wasn't able to answer the questions on the form.

Here's hoping you now get your entitlement.

 >x-fingers<
Title: Re: My call-up papers have arrived
Post by: ally on 03 May 2018 08:29AM
Mine was exactly the same.  She only asked questions that were on the form.  Apart from seeing My face, I may as well not have been there.  She directed all the questions to my husband. He answered most, if not all of them.  I suppose she thought it would take too  long, with a three way conversation.  I'm just glad he'd read what I sent to them,  before we went.  Hopefully, it'll all work out for you.  Good luck  >x-fingers<
Title: Re: My call-up papers have arrived
Post by: Fiz on 03 May 2018 05:39PM
I hope your award is correct Auntie and that you hear soon.
Title: Re: My call-up papers have arrived
Post by: auntieCtheM on 07 May 2018 06:34AM
Nearly a week since my f2f and i am starting to worry.  Cannot help it.  I've been awake all night.  I keep thinking of things that I could have said and what I did say.  Very silly of me as I cannot change what has happened in the past.
Title: Re: My call-up papers have arrived
Post by: KizzyKazaer on 07 May 2018 10:18AM
Quote
.. I keep thinking of things that I could have said and what I did say.

This is a perfectly natural reaction - as is going over events repeatedly. Bit like rehashing an argument in your head - "why didn't I say such-and-such?  That would have given them something to think about..."

Sorry it's interrupted your sleep though, and hope you've managed to get some shut-eye since you posted  >zzz<
Title: Re: My call-up papers have arrived
Post by: Monic1511 on 07 May 2018 10:18AM
This is the hardest bit as itís out of your control and the time allowed to make a decision is 12 weeks so if possible train the brain not to think about it.  I know not easy.  >dove<
Title: Re: My call-up papers have arrived
Post by: Sunny Clouds on 07 May 2018 11:02AM
 >bighugs<
Title: Re: My call-up papers have arrived
Post by: bub1 on 07 May 2018 12:16PM
I know what you are going through I am waiting for decision on mine.
Why is it though we have to get things to them by a certain date but they keep us waiting?
Hopefully you will settle I know itís hard but for now itís out of our hands.
Title: Re: My call-up papers have arrived
Post by: Sunny Clouds on 07 May 2018 01:15PM
Why? 

Because  if you put pressure on claimants to do things fast, they can struggle to find help in time, struggle to find evidence in time, get in a fluster and not present their case well or drop their claims with the stress of it all.

And if you cut back staff massively, it takes longer to process the paperwork, so you have to allow longer for them to do so, but then you have the double win of reduced staff costs and more claimants giving up.
Title: Re: My call-up papers have arrived
Post by: auntieCtheM on 08 May 2018 06:10PM
Have they cut back on staff then Sunny?
Title: Re: My call-up papers have arrived
Post by: Sunny Clouds on 08 May 2018 08:28PM
Not specifically recently, but in recent years, yes.

A very quick search shows 2010-1014 DWP staff reduced by 29% and a cut of 800 staff in 2017.  I don't know what the overall number of staff is.  If you told me they'd increased staff in 2015-16 or in 2018, I struggle to believe it.

Meanwhile the various private assessment companies struggle to recruit and retain staff.

Obviously, that's cuts across the board, but if you cut jobs in one department, people have to move around to spread out the cuts.

Title: Re: My call-up papers have arrived
Post by: Monic1511 on 08 May 2018 10:26PM
If you are bored here are the staff numbers https://www.gov.uk/government/publications/dwp-workforce-management-information-2016
the main thing is there are new inexperienced staff who are easier to train /  condition into only reading the script rather than using their knowledge to the benefit of the claimant
Title: Re: My call-up papers have arrived
Post by: Fiz on 13 May 2018 01:09PM
Any news yet Auntie? They told me 'I should' hear the result within 6 weeks. I am expecting the 6 weeks to feel like 6 months.
Title: Re: My call-up papers have arrived
Post by: auntieCtheM on 13 May 2018 08:27PM
It is only 2 weeks.  I am working on not thinking about it.
Title: Re: My call-up papers have arrived
Post by: bub1 on 14 May 2018 02:36PM
Hopefully you will hear soon and fingers crossed for you. Mine was about 3 weeks in total. From assessment to award.
Title: Re: My call-up papers have arrived
Post by: auntieCtheM on 23 May 2018 08:33PM
I've just had my letter saying that they have all the evidence they need.  How long is it now to when I get a decision?
Title: Re: My call-up papers have arrived
Post by: Fiz on 24 May 2018 08:08AM
Within 4 weeks. Although you can phone them to request a copy of the assessors report which should arrive in approximately 10 days. Their number is 0800 121 4433

The assessors report will have their recommendation of what award you should get and the DWP rarely award differently to the assessors advice.
Title: Re: My call-up papers have arrived
Post by: auntieCtheM on 06 Jun 2018 03:49PM
I have had the decision - well it arrived on Saturday but I am having trouble digesting it.  Nothing.  All '0's.  It is quite a hard thing to take on.  At least with DLA it was an acknowledgement that I was going through chronic health problems.  I feel as though I have been dismissed by the State.

I have phoned up just now and asked for the report so I can do a mandatory reconsideration.  I am not a happy bunny.
Title: Re: My call-up papers have arrived
Post by: Sunny Clouds on 06 Jun 2018 04:32PM
 >bighugs<

I had a similar feeling even though I got some points, because the reasons bore precious little relationship to my actual impairments.  I felt invalidated.

Hopefully you can get it sorted on a reconsideration, but in the meantime, may I risk saying the obvious?  The state, in the guise of faceless departments and computers, may not be acknowledging what you are going through, but here we know it.  Ok, so people can fake it, but you'd have to be a bloody good and consistent fraud to fake it amongst Ouchers for so long and not get caught out.  So whilst you wait for the powers that be to acknowledge your chronic health problems and award you the benefits you need and deserve, at least accept such acknowledgement as we can give you.
Title: Re: My call-up papers have arrived
Post by: KizzyKazaer on 06 Jun 2018 07:05PM
Useless bunch of....   Sorry you've had that 'nil decision', auntie, it's not fair and it's not right.  If you qualified for DLA, then there shouldn't be all this palaver  >steam<  The PIP points system is pathetic, the whole damn thing is a shambles.  Just put it down to the State's blinkered vision in this matter rather than you being invalidated by them, if you can - it's all part of the overall plan to save money on the disability benefits bill, nothing grander than that.  And if the mandatory reconsideration throws back the same crap, there is the appeal process - I understand most PIP appeals are favourable to the claimant.  Nil illegitimi carborundum and all that  >hugs<
Title: Re: My call-up papers have arrived
Post by: Monic1511 on 06 Jun 2018 07:41PM
Hi Auntie

Sorry you got nil points - I was at appeals today with 2 people who had nil points and 6 points, the nil points came out with enhanced daily living 17 points and 8 mobility,  the second one came out with 9 points and 10 points.

Once you get the medical report you will be able to do a detailed reconsideration request,  please do it as a written one rather than a verbal one.
 >bighugs<
Monic
Title: Re: My call-up papers have arrived
Post by: auntieCtheM on 06 Jun 2018 09:33PM
Thank you for your support.  You are all helping.  Wish you were on my interview panel!

The lady i spoke to on the phone this afternoon said that I should get some more medical evidence.  I am not sure how I can do that.  The Dr's receptionist said that they do not write letters for PIP.  I think maybe I should get an appointment with the GP anyway and see what she says.  That is going to take a couple of weeks to get and I only have one month to do this.

Can I get an extension of time if I need it?
Title: Re: My call-up papers have arrived
Post by: ally on 06 Jun 2018 09:57PM
Auntie, I'm very sorry about your pip award.  >hugs<

From what I know a MR has a strict one month deadline. I would get the mr sent within the time limit, then, send further evidence later on. Monic may know more
Once you have the assessment report you will have a better understanding of how the DWP Decision Maker has come to their conclusions and you will then be able to argue against them.  Your primary task is to show that you meet the criteria.  Unfortunately, I think mandatory considerations are a waste of time.  Sunny is the only one I know who managed to upgrade her award.  If I were you, I'd now prepare for tribunal, if you decide to go ahead.  Remember, ,Pip is a different award to dla.  Dla concentrated on disability.  Pip is about how your disability affects you.   That is what you must focus  on, for your MR or appeal.
Title: Re: My call-up papers have arrived
Post by: Monic1511 on 06 Jun 2018 10:37PM
Hi, when you phoned today they should have asked you if you agreed with the decision and when you said no but wanted the report they would add about 2 weeks onto the date that they expect you to write back by.

What you need to do is look at the descriptors and write why you meet each one you think is the correct one, as for medical evidence- you can ask for you medical records and CAB had funding to pay for it, mind you one of my colleagues said the new data protection rules should mean you get access to your records.

You are given one month to put in a reconsideration BUT late reconsiderations can be accepted up to a year and a date late, as long as you have good reason.

Iíd start drafting a reconsideration now so that you have most of it done by the time the report comes through.

Pm me if you want to be more specific
Monic
Title: Re: My call-up papers have arrived
Post by: Fiz on 07 Jun 2018 02:21PM
Auntie, I am SO sorry to read this. This whole process is so stressful, I really wish the system itself wouldn't make the claimant's health and lives even worse. We'll be with you every step of the way  >bighugs<

Title: Re: My call-up papers have arrived
Post by: auntieCtheM on 07 Jun 2018 07:39PM
Thank you for this information and thank you Monic for your offer.  I have been lying in bed thinking about what to say in the reconsideration, but cannot face it yet.  It will have to wait until I feel I can cope with what it says.  A few more days maybe.

One phrase that sticks out in my mind is that she reports that I drive a manual car.  She wrote that twice, so it must have been very concerning.  However nowhere in the DWP paperwork does it mention this as a criterion. 
Title: Re: My call-up papers have arrived
Post by: bub1 on 07 Jun 2018 08:00PM
Fight it all the way.
You can get your medical records from your gp.
Ours will do you a list of what you Have got and the date it was diagnosed for no charge. Maybe your gp can do this for you.
I sent a copy of this wonít forms for esa and pip.
Title: Re: My call-up papers have arrived
Post by: Monic1511 on 07 Jun 2018 10:34PM
Auntie
The issue with driving a manual car is 2 things, driving means you can multi task, moving upper body, need strength in arms and legs, be able to concentrate and observe your surroundings,  the manual car needs gearshift and that requires strength and decision making.  I donít drive so am not able to comment accurately but that seems to be the perception of the dwp.  You can argue it as you only drive when necessary, wonít drive if certain conditions are prevalent that day etc.
We can work on that when you feel up to it.
Title: Re: My call-up papers have arrived
Post by: Sunny Clouds on 08 Jun 2018 11:02AM
I got extensions on my MR.  I got the original decision at the beginning of November, and managed to get extensions until mid-January.  Mind you, that was fraught with miscommunications, so I ended up with a second MR notice, because they signed for my formal written request at about 5am, and sent out a MR notice later in that day.  A couple of weeks later I got a second MR, the phrasing of which made it clear that they hadn't read my request before they sent out the first MR, which was naughty because the deadline they'd given me was the day after they sent out their decision.
Title: Re: My call-up papers have arrived
Post by: Fiz on 09 Jun 2018 06:17AM
Auntie, you're very much in my thoughts, I hope that you are okay. Have you got someone who could sit down with you and help you write down what points you feel you meet the criteria for and why, ready to submit your MR?

This is where a good relationship with a GP is so good because if they know you really well they'll often happily dictate a short letter to support your application even if it's surgery policy not to, or if there would normally be a charge.

Possibly either the CAB or even CAP may know of someone with the necessary experience to support you. I know CAP is an organisation mainly for dealing with debt and money management but head office would know if any of their representatives and volunteers have experience with the benefits system and helping people through it. It's worth a try, especially as CAP, if there is a volunteer in your area with the necessary knowledge, do home visits which makes like so much easier.

Hugs and continuing to think of you  >bighugs<
Title: Re: My call-up papers have arrived
Post by: auntieCtheM on 09 Jun 2018 10:44PM
A big envelope from the DWP arrived today.  I have not opened it.
Title: Re: My call-up papers have arrived
Post by: Sunny Clouds on 09 Jun 2018 11:44PM
 >bighugs<
Title: Re: My call-up papers have arrived
Post by: Fiz on 10 Jun 2018 06:25AM
 >bighugs<   :-(
Title: Re: My call-up papers have arrived
Post by: Monic1511 on 10 Jun 2018 08:31AM
Hi
Itís likely to be the medical report so I can see why youíd leave it for a while  >bighugs<
Title: Re: My call-up papers have arrived
Post by: Sunny Clouds on 10 Jun 2018 02:06PM
Quote
Itís likely to be the medical report

Monic - I don't think your autocorrect's working properly, so I'll fix it for you:

"It's likely to be a creative work of fiction"

(On a serious note, Auntie, don't despair even if it doesn't say what it should, because once you know the errors in the observations and reasoning, you can challenge them.)
Title: Re: My call-up papers have arrived
Post by: auntieCtheM on 12 Jun 2018 10:20PM
Another thing that occurs to me.  I have not been paying car tax; I was exempt.  Now that I have lost DLA and did not get PIP I presumably should let the DVLA know as I will have to pay full tax now.  Or do DWP tell DVLA themselves.  Something else to have to get round to doing.
Title: Re: My call-up papers have arrived
Post by: Sunny Clouds on 13 Jun 2018 11:48AM
That's horrible.

It's all those little things that quickly add up when you lose a benefit or go down a rate of benefit, and they quickly add up.
Title: Re: My call-up papers have arrived
Post by: Fiz on 17 Jun 2018 08:04AM
Auntie, how are you getting on with it all?
Title: Re: My call-up papers have arrived
Post by: auntieCtheM on 17 Jun 2018 08:08PM
Today I plucked up the courage to open the letter from DWP.  Basically the assessor did not believe anything I said.  Whatever I put she said that it was reasonable to suggest that I could do it.

The lady who looked over the form before I put it in has not responded to my request for another meeting - I have emailed her again tonight.  I have asked the GP face to face for a letter and she said to put my request in writing.

I only have another two weeks to respond as a MR and I do not know what to put.  It is depressing.
Title: Re: My call-up papers have arrived
Post by: Monic1511 on 17 Jun 2018 08:32PM
Auntie
The assessor has just copied and pasted stock answers hasnít she
ďThe claimant walked 35m to the interview room, reasonable to suggest she could walk 200 m 0 points
Claimant responded to name being called, no communication issues
Claimant sat in chair and stood up unaided
Claimant was clean and well presented reasonable to suggest no problems washing and dressing.

Sound familiar?

You donít need a doctors letter at this stage,
Just draft a letter saying ďthe medical report is not an accurate reflection of my interview and does not give accurate information regarding my health problems.
The work through each point and give your viewpoint on the comments
If you can do it on the PC and you can rehash it to suit. Then print and sign and send back as a reconsideration
 >bighugs<
Monic
Title: Re: My call-up papers have arrived
Post by: Fiz on 18 Jun 2018 09:33AM
Auntie if you have a compter/laptop maybe go to the benefits and work online pip self test and go through that answering each question choosing your appropriate answer bearing in mind that you may not be able to do something repeatedly and reliably or that doing the activity would either leave you in pain or incapacitated for X amount of time if you were to do it. Then print out the answer sheets from that questionnaire and briefly explain on a piece of paper by hand or typed why you chose that answer, why you can't do something or what are the repercussions if you do. Then with Monic's spiel about the assessor's report not being an accurate report of what you said or the realities of your abilities and disabilities and that you are attaching the printed out questions and answers that accurately represent the reality with your written explanations as to why your answers are correct and send that off with your MR. I hope that makes sense.

Meanwhile  >bighugs< and keep talking here.
Title: Re: My call-up papers have arrived
Post by: auntieCtheM on 18 Jun 2018 08:05PM
Ha ha ha Monic.  That sounds just like my medical report.  Thanks for the words.
Title: Re: My call-up papers have arrived
Post by: auntieCtheM on 20 Jun 2018 10:10PM
Monic, talking of cutting and pasting, That phrase about me driving a manual car comes up a number of times.  In my response do I just give my reasons the first time it crops up or do I respond directly (cut and paste) every time it is mentioned by the assessor?
Title: Re: My call-up papers have arrived
Post by: Monic1511 on 21 Jun 2018 08:47PM
I would mention the reasons why you can drive a car only once, 
if you want pm me your reconsideration before you send it - obviously without your nino & name etc - I'll look at it and highlight any bits I think will be taken and twisted. I wont be offended if you don't want me to do that so don't stress.

The DWP take the view if you drive a manual car you must have upper body strength and no issues with co-ordination vision and multi tasking.  So they twist it to imply you are driving in rush hour traffic etc.

take care
Title: Re: My call-up papers have arrived
Post by: auntieCtheM on 22 Jun 2018 11:49PM
Thanks Monic.  The further along I go time-wise the clearer I am getting in my head about what is required.  I have to convince them that what I said is the truth and not to read the assessor's final sentences which amount to saying ignore everything this person has said.  I'm going to try to get some more letters from eg optician that state my visual problems, for example.  I'll just have to hope they wait to do the MR until I can organise to get these letters.
Title: Re: My call-up papers have arrived
Post by: Monic1511 on 23 Jun 2018 09:59AM
If you have already asked for an mr then you have a month from that date to get it in on time. You can do a late mr as long as you give the reason for lateness - I had to wait on several medical professionals providing additional evidence.

Because most mr go to appeal we operate on a get the mr in and if you donít get evidence before you get a decision then present the evidence at appeal. Not the best but keeps claimants within the rules.
Title: Re: My call-up papers have arrived
Post by: auntieCtheM on 23 Jun 2018 09:41PM
Hi Monic.  I am grateful for your advice.  It peps me up and gives me the mojo to carry on.  It would be so easy to give up now, it really would.  But I am going to soldier on.

In light of your advice i will tell the DWP that paperwork has been delayed but that I will get it to them asap when I submit it next week.
Title: Re: My call-up papers have arrived
Post by: Fiz on 24 Jun 2018 07:08AM
Thanks Monic.  The further along I go time-wise the clearer I am getting in my head about what is required.  I have to convince them that what I said is the truth and not to read the assessor's final sentences which amount to saying ignore everything this person has said.  I'm going to try to get some more letters from eg optician that state my visual problems, for example.  I'll just have to hope they wait to do the MR until I can organise to get these letters.

Totally. It's a terrible system. I think you're doing really well, you're on the right track.
Title: Re: My call-up papers have arrived
Post by: auntieCtheM on 29 Jun 2018 06:34PM
I've put in for the MR.  Meanwhile the GP has seen my letter asking for their support, has passed it on the the head Dr who is now on holiday.  Ho hum.
Title: Re: My call-up papers have arrived
Post by: Monic1511 on 29 Jun 2018 07:38PM
 >bighugs<
Well done, it takes around 6 days to arrive so wait a week and check its been received,   after that the target is 28 days to give a response but there is no official timetable of how long a MR takes.

 >x-fingers<
Monic
Title: Re: My call-up papers have arrived
Post by: auntieCtheM on 30 Jun 2018 07:43PM
Thank you Monic.
Title: Re: My call-up papers have arrived
Post by: KizzyKazaer on 01 Jul 2018 11:56AM
Seems you've done all you can possibly do at this precise moment, auntie;  let's hope the decision maker sees sense!
Title: Re: My call-up papers have arrived
Post by: Fiz on 01 Jul 2018 01:25PM
Well done Auntie, I really hope this turns the decision around for you.  >x-fingers<
Title: Re: My call-up papers have arrived
Post by: auntieCtheM on 15 Jul 2018 07:00PM
Mandatory reconsideration decision reached.  Nothing.

And there are lies in the statement.  amazing. 

Onwards and upwards to the tribunal.  (Or maybe I am cured and have just not noticed it.)
Title: Re: My call-up papers have arrived
Post by: Monic1511 on 15 Jul 2018 08:50PM
Oh well, the next form is th SSCS1 and you can get them online to print.  There are normally lies in the mr but make sure you ask for a oral hearing, I will try and get a link to the form for you.
Title: Re: My call-up papers have arrived
Post by: KizzyKazaer on 15 Jul 2018 09:25PM
Sorry to read that the MR yielded sod all, auntie  >steam<

Quote
(Or maybe I am cured and have just not noticed it.)

You've sneaked off to Lourdes again behind the DWP's back, haven't you?! 

Just tell yourself they have targets for PIP 'fails' and it wasn't personal.  I wouldn't think the system in its present form could survive much longer anyway with so many decisions overturned at tribunal stage...
Title: Re: My call-up papers have arrived
Post by: Fiz on 16 Jul 2018 07:01AM
I'm so sorry Auntie that is total pants.  :-(

The positive thing about tribunals is that in the tribunals I've attended which must be about 6, all of them had the correct result. Some people are getting DWP higher offers by phone when the DWP realise people are proceeding to tribunal. It's almost like they're embarrassed at the amount of claimants being successful at tribunal and badly need to reduce the numbers before the press can quote the figures.

 >bighugs<
Title: Re: My call-up papers have arrived
Post by: SteveX on 16 Jul 2018 08:12PM
I'm sorry to hear you're having to go through all this Auntie.  it's really awful

I've attended two tribunals and won both, so don't give up!   My thoughts are with you. 
Title: Re: My call-up papers have arrived
Post by: auntieCtheM on 15 Aug 2018 10:57PM
I posted off my appeal papers yesterday.  I do not hold out much hope that the tribunal will award me anything.  But at least I have tried. 

I miss my blue badge.
Title: Re: My call-up papers have arrived
Post by: Monic1511 on 16 Aug 2018 07:21AM
As long as you asked for an oral hearing you have a decent chance of getting your award back. >x-fingers<
Title: Re: My call-up papers have arrived
Post by: neurochick on 16 Aug 2018 06:16PM
Auntie
I don't know where you live but here in Scotland, the Government guaranteed lifetime Blue Badges to people in certain circumstances as part of a transitional package for folk going from DLA to PIP.

Here, if you had a right to a Blue Badge by virtue of an existing lifetime award of DLA HRM but for whatever reason you lost your automatic entitlement to one when you were transferred from DLA to PIP, the Scottish Government put special legislation in place to protect you.  It means that if you didn't get an award of enhanced mobility when you were transferred from DLA and assessed for PIP, you are still automatically entitled to a Blue Badge for the rest of your life.  I don't know if similar protections were put in place in England, Wales or NI but it is worth looking into this.

While you are waiting for your Appeal, you can still apply to your local authority for a Blue Badge under the Discretionary Rules.  If you are ultimately unlucky enough to lose your appeal, again, this doesn't stop you applying for a Blue Badge under the Discretionary Rules.  It is well worth doing.  You will find the information about the process that applies in your particular area online.  Usually its a matter of applying to the Local Authority who will require you to attend for an assessment by Occupational Therapists (or the like).  They will almost certainly ask your GP for a medical report to support your application (although I got my very first BB under the discretionary rules and the OT decided that she didn't need a medical report).  Its not as onerous as the PIP/DLA assessments because its only for a Blue Badge rather than a financial benefit.  They can award it for a shorter period than the standard 3 year period that your BB is issued for when you are automatically entitled to it because of your PIP/DLA award but you can just reapply before it is due to expire.

You have nothing at all to lose and much to gain by looking into any transitional protections that may apply to your area plus the discretionary rules and then applying for a BB via this route.         
Title: Re: My call-up papers have arrived
Post by: auntieCtheM on 16 Aug 2018 09:07PM
That is useful to know neurochick.  I'll get in touch with them.  Scotland often seems to be more advanced that England it seems to me.
Title: Re: My call-up papers have arrived
Post by: Fiz on 17 Aug 2018 12:29PM
Here, blue badges have nothing at all with benefits. The LA assess how far you can walk, how much pain you're in while walking and how does the walking leave you physically after the walk. They also asked about ability to carry something, I forget the weight but if your physical condition remains unchanged auntie then you blue badge is yours to use. I'm in England.
Title: Re: My call-up papers have arrived
Post by: neurochick on 18 Aug 2018 08:19AM
Blue Badges are directly connected with benefits in England, in exactly the same way as in Scotland because the legislation is UK wide.  This is a provision that's been in place for a very long time.  Its only the transitional arrangements that were recent changes and can vary from UK jurisdiction to jurisdiction. 

If you received the higher rate mobility component of DLA or receive the Enhanced Mobility Component of PIP then you have an automatic right to receive a Blue Badge without any further assessment.  Its called a passported benefit.  Such Blue Badges are issued for a period of 3 years at a time

If you are not in receipt of either of those specific benefits then you can apply to the Local Authority for a Blue Badge which they can decide to issue (or not) under the Discretionary Rules.  They call you for an assessment and can ask for a medical report to help them decide.  They can issue a Blue Badge for a shorter period then the standard 3 years. 
Title: Re: My call-up papers have arrived
Post by: Fiz on 18 Aug 2018 09:31AM
I've had a blue badge for 6+ years now, only being awarded any benefit for mobility this year. I've never had a physical assessment. I filled in a form and the orthopaedic consultant's letter and radiographers report together with a GP letter went off with my form. So I was only talking of my experience. My blue badge has never had anything to do with a benefit.
Title: Re: My call-up papers have arrived
Post by: neurochick on 18 Aug 2018 01:41PM
Fiz - that was the point I was making to Auntie - you have had your Blue Badge for the last 6+ years under the Discretionary Rules where a form and medical evidence could be sent to the Local Authority and they could agree to issue you one either with or without a physical assessment. 

She has lost her automatic right to receive hers (without going through the process that you did) as it is a passported benefit she was entitled to due to her DLA award.  Because she lost her DLA award, I was suggesting that she apply under the Discretionary Rules like you have done in the past. 

In Scotland our government also introduced Transitional Rules to protect people who had lifetime DLA HRM awards but who lost their automatic rights to a Badge on their transfer to PIP so I was also suggesting that she check to see if anything like that was available in England. 
Title: Re: My call-up papers have arrived
Post by: ally on 18 Aug 2018 01:43PM
although I've had six spinal operations to date, including a spinal cord stimulator implant, and, a hip replacement where I fractured my hip due to a fall, I didn't claim for mobility.  Over the last few years my mobility  worsened to the extent where when out, I'm mostly in a wheelchair.  I had standard dla care for being deaf, and, I left it at that.  I didn't want the hassle for f to f and proving my disabilities  etc.  Due to the change over to pip, I finally decided to claim for what I should've claimed for years ago.  However, I've always had a blue badge.  I scanned all my gp, consultant, and hospital letters and give it to the council that was responsible for the blue badge in my area.  Due to being in a social services wheelchair, and, my limitations, Ive never had, nor needed  a physical assessment.  I was given a blue badge without a quibble. 
Title: Re: My call-up papers have arrived
Post by: auntieCtheM on 23 Aug 2018 12:54AM
I've received a letter from DWP confirming that they have received my appeal papers.  I took a month and a few days so filled in the late section.  Their letter told me how they deal with late applications.

I am procrastinating again.  Must contact the blue badge people.
Title: Re: My call-up papers have arrived
Post by: Fiz on 23 Aug 2018 08:48AM
Did you get rid of your old blue badge auntie? Step by step is progress at whatever speed even with pauses.  >hugs<
Title: Re: My call-up papers have arrived
Post by: Sunshine Meadows on 25 Sep 2018 02:58PM
Auntie,

I was not around when this thread started so am only now posting you  >bighugs<

I hope you appeal is progressed soon  >heart<
Title: Re: My call-up papers have arrived
Post by: auntieCtheM on 26 Sep 2018 07:48PM
Well blow me down.  I was a bit shakey after a phone call I got this morning.  It was the DWP.  They did to me what they did for Kizzy - offered me a deal.  My flast was well and truely gabbered.  I accepted what they offered and will ask for more when the first review comes up.  So thank you to Kizzy for posting that she had been made an offer out of the blue.  The man told me it was because I had decided to go for appeal that they looked at my case again.  Each stage was such a trauma that I decided, whatever their motives, to go for it.  So I get something even though it is much less, around half, what I was getting previously.
Title: Re: My call-up papers have arrived
Post by: SteveX on 26 Sep 2018 08:10PM
Great news Auntie!  Happy for you  >thumbsup<
Title: Re: My call-up papers have arrived
Post by: KizzyKazaer on 26 Sep 2018 09:18PM
Quote
They did to me what they did for Kizzy - offered me a deal.

Quote
So thank you to Kizzy for posting that she had been made an offer out of the blue.

Er... it wasn't actually me, I had a decision made the 'normal' way..

Quote
So I get something even though it is much less, around half, what I was getting previously.

Have you decided to stick with that?
Title: Re: My call-up papers have arrived
Post by: Monic1511 on 26 Sep 2018 09:26PM
I would be very interested if the award letter you finally get includes the usual "If you do not agree with this decision"  please let us know whenever this arrives.   My instinct is that its wrong to accept a lesser award but I can appreciate why you would do this. >hugs<
Title: Re: My call-up papers have arrived
Post by: auntieCtheM on 27 Sep 2018 10:24PM
Will do Monic.

It was not you Kizzy?  Sorry to mix you and someone else up then.
Title: Re: My call-up papers have arrived
Post by: auntieCtheM on 01 Oct 2018 09:33PM
Hi Monic: extracts from the letter:

"I've changed the original decision, your award will change and your appeal will not continue."

"If you still disagree with the decision you have the right to appeal to an independent tribunal"

Is this what you wanted to know?
Title: Re: My call-up papers have arrived
Post by: Monic1511 on 02 Oct 2018 09:15PM
Hi Auntie
Yes that's what I was curious about, I wondered if the would try to withdraw your appeal rights on the fly.


As long as you are content with the new award that's the main thing.


 >thumbsup<
Title: Re: My call-up papers have arrived
Post by: auntieCtheM on 03 Oct 2018 07:46PM
I realise that there is something political going on and they are massaging the figures by doing this sort of thing.  But an award of anything is something to grab as far as I am concerned.