Author Topic: Weird payments  (Read 2107 times)

Fiz

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Weird payments
« on: 11 Jan 2019 11:46AM »
Although I keep an eye on my bank account it was only today when my fortnightly ESA was due that I realised things were strange. Today I had half my payment so looking through my online statement I can see I had half my fortnightly payment 7 days ago so I've had the normal amount but in an unusual way.

Is this odd? It's not helpful when I carefully set payments to go out on days money will arrive so I'm hoping this is a one off glitz but I'm unsure how it can happen in such an automatic system.

gorbut

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Re: Weird payments
« Reply #1 on: 11 Jan 2019 02:19PM »
My daughter had this too and she saw something online about it happening to lots of people due to a tech problem with DWP. I suspect someone somewhere got confused after setting up early payments due to Christmas and new year and pushed the wrong button to reset to normal  :-)

Fiz

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Re: Weird payments
« Reply #2 on: 12 Jan 2019 06:57AM »
Ah. Hopefully it's all back to normal now then. Thanks gorbut.

gus

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Re: Weird payments
« Reply #3 on: 16 Jan 2019 10:46AM »
The DWP have an announcement on their phone line about the part payments.